Upbring
Location
Corpus Christi, Texas
The Case Manager provides quality social services to unaccompanied children and their families to achieve program objectives and agency goals. Key duties include managing family reunification packets, maintaining ORR portal records, and collaborating with government stakeholders.
Candidates must have a Bachelor's degree in Social Work, Psychology, or a related field and at least one year of case management or child welfare experience. Bilingual proficiency in English and Spanish is required, along with the ability to meet physical demands of a child facility.
Review complete family reunification packets for accuracy Always comply with HIPPA Complete Release Request, Case Review, and Discharge Notification Form; submit to ORR along with copy of Family Reunification Packet Ensure unaccompanied children are provided with Change of Address, Change of Venue form and provide instructions on how to complete and submit forms to the appropriate entities; ensure unaccompanied children are provided with appropriate phone numbers for follow-up Input and maintain accurate case file information in the ORR Portal Work closely with lead case manager and co-lead case manager and other service providers to ensure unaccompanied children are receiving the quality of care and case management services needed and the program services are meeting its established goals and objectives Assist with the safe and physical evacuation of unaccompanied children during an emergency or natural disaster, e.g., hurricane Maintain contact with sponsor and family in home country regarding unaccompanied children's progress and needs and complete weekly documentation on all cases Collaboratively work with other stakeholders internal and external (e.g. Department of Homeland Security, Immigration and Customs Enforcement, Legal Service Providers, Consulates, Child Advocates)
Bachelor’s degree in Social Work, Counseling, Psychology, Social Services, or closely related field One (1) year previous case management experience OR if a current Upbring employee, one (1) year previous child welfare experience Bilingual (English and Spanish based on service area and service population) Must be 21 years of age or older per licensing requirements Strong working knowledge of motivational interviewing and ability to establish rapport, trust, and boundaries with children, parents, and families The ability to apply compassion and empathy, while dealing with stressful and difficult situations The ability to work independently and collaboratively within a group Excellent verbal and writing skills with the ability to write in a detailed and concise manner, writing free of grammatical errors to clearly communicate thoughts and provide instruction both verbally and written Strong organizational and time management skills with the ability to manage a heavy caseload and meet deadlines Proficient in Microsoft Word, Excel, and Outlook
Master’s degree in Social Work, Counseling, Psychology, Social Services, or closely related field Experience working with child welfare, disadvantaged populations, or ORR experience LMSW, LPC, LCSW, or LMFT Travel This position may be required to travel up to 10% Perks at Upbring Competitive PTO & paid holidays Health, dental, vision insurance & more! 403(b) Plan Employee Assistance Program Discounted Gym Memberships Physical Demands & Work Conditions This position requires sitting and looking and using a computer for long periods of time Position works in a child facility and has constant exposure to children Position requires frequent standing, walking and time in units/cottages which are areas where children reside Lift, push, pull, move up to 100 lbs. The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to perform the essential functions of this position successfully. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus. Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
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