Clinica Romero·Los Angeles, California
The Case Manager will provide comprehensive substance use disorder services including assessments, crisis intervention, and treatment planning for youth and adult clients. They are also responsible for conducting field-based outreach and recruiting new clients to meet program capacity goals.
Substance Use Disorder Case Manager / Outreach Specialist Department: Substance Use Disorder Reports To: Substance Use Disorder Program Director Status: Full-Time, Union
Clinica Romero’s Substance Use Disorder Case Manager will provide Case Management to Court/DCFS/Probation/Self-Referred clients. Will assist clients in meeting program goals and objectives, document all progress and facilitate group sessions as needed. Assist with the outreach efforts and promote Drug and Alcohol Department Services to the community.
Provide assessments, interventions, individual sessions, treatment plans, urine analysis screenings, intakes, case management, crisis intervention, level of care changes, justifications, and discharge summaries. Ensure all patient charts meet county and state requirements; meet timelines and document all services provided within 48 hours of service date. Responsible for recruitment of new clients in both the youth and adult population Responsibilities may include field-based outreach activities, including engagement with unhoused individuals and participation in external community outreach events, as assigned to designated positions based on program service needs. Case Manage/Counsel both youths and adults that have substance abuse problems Responsible for a substantial case load and providing their clients with quality service Transport clients to and from program if needed Attend meetings, community events and outreach to insure we are meeting capacity for specialty services Responsible for completing a minimum of 20 billable hours per week, which excludes group sessions. Submits billable hours and calendar on a weekly basis to Program Director/Quality Assurance Counselor to ensure billable outcomes are being met. Other assigned duties.
Must be registered through CCAPP, CAADE, or qualifying certified body A minimum of one year’ experience working in the field of addiction. Must have completed formal education in SUD. Must be highly motivated and demonstrate good communication skills Must be able to deliver strong, high-energy outreach to the community. Must have the ability to recruit new clients (adults and youth) to our agency. Must understand the 12 Core Functions. Must have the ability to write individual and group progress notes/treatment plans that meet county standard. Must have experience in-group facilitation. Must demonstrate an understanding of the recovery process, which includes the twelve-step program(s). Must have experience in observing drug testing of clients. Spanish bilingual is plus Proficient in Microsoft Office Experience working with Drug Medi-Cal clients (Adult and Youth) a plus. Understanding of Drug Medi-Cal requirements/process a plus.
Candidates must be registered through CCAPP, CAADE, or a qualifying body and possess at least one year of experience in the addiction field. Proficiency in Microsoft Office and an understanding of the 12 Core Functions and recovery processes are required.
Market context
In California, healthcare operations roles often draw steady demand because clinics and medical groups need staff who can manage scheduling, records, and front-office workflows. These positions are competitive when employers want 3+ years of healthcare office experience, Microsoft Office proficiency, and EHR familiarity such as eCW, with a bachelor’s degree or medical assistant certificate preferred. Before applying, compare your EHR and office software experience against the posting; this platform’s AI-summarized requirements and benefits help you review the original job description faster.
