FAMILY RESOURCE CENTER OF NORTHWEST OHIO INC·Lima, Ohio
The Community Care Navigator serves as a client advocate providing mental health and substance use support within the client's natural environment. Responsibilities include coordinating crisis services, conducting community needs assessments, and maintaining relationships with external service providers.
Who are you?
You are a caring professional who is dedicated to providing mental health and/or substance use services for your clients. You have a passion for making a difference in your local community by providing community support services for clients while in their natural environment (home, school, community, etc.).
Under the guidance of the Prevention Supervisor, you will serve as client advocate, acting in their best interest at all times. Attend treatment plan development and review meetings and coordinate/monitor the appropriateness of all services. Provide assistance in crisis situations to stabilize client and maintain client in the least restrictive treatment setting. Use crisis assessment tools and coordinate crisis services based on results; coordinate and implement universal screenings within the school systems.
Knowing what is availability within the community is crucial to the well being of your clients needs.
You will conduct assessments of community needs and develop plans accordingly.
Conduct informational sessions and training for other community navigators.
Participate in activities or studies designed to monitor and evaluate client outcomes.
Provide resources, and linkage to services for your clients by maintaining a relationship with other agencies or external service providers as needed.
Working in a team-based environment is important to you. While working with the treatment team, you will maintain a strengths-based approach as you work with your clients and families to assist with the retention of dignity and the development of positive qualities in the client.
In this position, you will regularly use various computer apps including Microsoft Office, our HRIS, EHR and other online systems, with multiple logins often simultaneously. You will have the ability to obtain an Ohio driver’s license, maintain auto insurance, earn CPR/First Aid certification, and be willing to submit to background check and fingerprinting.
Who are we?
We are a team of passionate individuals who work to provide prevention and specialized behavioral health and substance abuse services to individuals, youths and families in our communities in order to strengthen family life and promote personal growth. We offer an environment focused on personal growth and self-care through trainings and the development of skills. Our agency is dedicated to supplying employees with the necessary skills and tools necessary to be successful in their roles.
Our employees are offered Health Insurance, Health Savings Account (HSA), Teledoc, Dental Insurance, Vision Insurance, Life and AD&D Insurance, Voluntary Life Insurance, Employee Assistance Program (EAP), PTO, Paid Holidays, and 403(b) Retirement.
Family Resource Center is an Equal Opportunity Employer and a Drug Free Work Place, a policy which prohibits the use, possession, and/or distribution of medical marijuana in the workplace.
We base employment on qualifications, merit, and organizational/community need.
Our goal is to be a diverse workforce representative of the citizens we serve.
If you require accommodations for the application process or to perform the essential job functions due to a disability, please contact the Human Resources Department at humanresources@frcohio.org [humanresources@frcohio.org].
We are committed to providing appropriate accommodations to ensure equal opportunities for all applicants.
We'd love to hear from you! Click "apply" to submit your resume and then learn more about us by visiting our website at https://www.frcohio.com/ [https://www.frcohio.com/]
Candidates must have a high school diploma or GED and previous experience working with youth and families. A degree in social services and 3+ years of behavioral health experience are preferred, along with the ability to obtain an Ohio driver's license.
Market context
Behavioral health roles in Ohio are typically in steady demand as employers seek clinicians who can support outpatient, community, and integrated care settings. These positions are competitive because they often require a master’s degree and a valid clinical license, and candidates should note that the requirements and benefits here are AI-summarized from the original job description to save research time. Before applying, confirm licensure fit and prepare examples of direct client care, crisis response, or care coordination.
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