Behavioral Health Technician

At Bradford Health Services, we don’t just invest in our patients—we invest in our people.

About the Role

• The Behavioral Health Technician plays a critical role in supporting individuals experiencing mental health challenges by providing direct care and assistance under the supervision of clinical staff.
• This position focuses on implementing treatment plans, conducting clinical assessments, and ensuring the safety and well-being of patients in various behavioral health settings.
• The technician is responsible for crisis intervention and management, helping to de-escalate situations and provide immediate support during episodes of emotional or behavioral distress.
• Additionally, the role involves maintaining accurate clinical documentation and assisting with discharge planning to ensure continuity of care.
• Ultimately, the Behavioral Health Technician contributes to improving patient outcomes by fostering a therapeutic environment and supporting the multidisciplinary team in delivering comprehensive mental health services.

Minimum Qualifications

• High school diploma or equivalent required; Associate’s degree or higher in a related field preferred.
• Experience working in a behavioral health or mental health setting, including direct patient care.
• Knowledge of clinical documentation standards and ability to maintain accurate records.
• Basic understanding of crisis management and intervention techniques.
• Ability to work effectively with individuals experiencing mental health crises and SED.

Preferred Qualifications

• Certification as a Behavioral Health Technician or equivalent credential.
• Training or coursework in mental health, psychology, social work, or related disciplines.
• Experience with electronic health record (EHR) systems.
• Familiarity with discharge planning processes and community resource coordination.
• Strong communication and interpersonal skills to work collaboratively within multidisciplinary teams.

Responsibilities

• Provide direct patient care and support to individuals with mental health and emotional disorders, including those with Serious Emotional Disturbance (SED).
• Conduct clinical assessments and assist in monitoring patient progress according to individualized treatment plans.
• Implement crisis intervention techniques to manage and de-escalate behavioral emergencies effectively and safely.
• Maintain thorough and accurate clinical documentation, including progress notes, incident reports, and discharge plans.
• Collaborate with clinical staff to develop and update discharge plans that promote patient stability and community reintegration.
• Participate in team meetings and communicate patient status and concerns to ensure coordinated care.
• Adhere to all regulatory and organizational policies related to patient care, confidentiality, and safety.

Skills

• The required skills such as clinical documentation and maintaining accurate records are essential for tracking patient progress and ensuring compliance with healthcare regulations.
• Crisis management and crisis intervention skills are applied daily to safely de-escalate situations and provide immediate support to patients in distress.
• Clinical assessments enable the technician to monitor behavioral changes and contribute valuable information to treatment planning.
• Knowledge of mental health conditions, including Serious Emotional Disturbance (SED), informs compassionate and effective patient care.
• Additionally, discharge planning skills help facilitate smooth transitions for patients returning to community settings, ensuring continuity of care and support.