Phoenix

Arizona

1426 live openings

• Promote clinical and safety standards to drive high-quality care for patients.
• Maintains equipment for exam rooms and laboratory; stocks exam rooms while maintaining cleanliness and organization and disposes of contaminated items according to protocol.
• Disinfects and cleans treatment rooms following patient examinations; maintains safe, secure, and healthy work environment by establishing and following standards and procedures.
• Maintain all logs and required checks (i.e., refrigerator temperatures, emergency medications, expired medications, oxygen, etc.) per protocols.
• Responsible for immunization management from ordering, storing, and handling all vaccines; ensures the vaccine management plan is adhered to.
• Responsible for medication inventory management.
• Responsible for patient care quality and clinical outcome KPIs.

• Promote and support a premier Patient and Teammate Experience
• Promotes high-quality patient care and outstanding patient experience as reflected in patient satisfaction scores.
• Collaborates with all members of the team to support one another and strives to ensure all peers feel successful in their day

• Build a strong culture and foster community
• Welcomes all and care empathetically for patients and team members.
• Supports Nurse Practitioners and other clinic staff in patient care.
• Listen and observe the needs of each patient to ensure they are supported throughout their visit to provide an excellent patient experience.
• Participates in care team meetings to discuss patient care and clinic operations.

• Promote continuous improvement and nurture growth
• Promotes and participates in GGH in-clinic and community outreach events.
• Takes on ad-hoc projects as assigned to help with clinic operations.
• Collaborates and expertly communicates with all team members so that patient needs are met throughout their visit and to assure a smooth patient flow.

• Other Responsibilities
• Manages faxes relating to clinical documents for referrals, medication requests, discharge paperwork, etc.
• Supports medical record retrieval for empaneled patients.
• Triages inbound calls ranging from patient clinical inquiries, pharmacies, specialists, and ancillary providers.
• Conducts outbound calls to follow-up with patients, pharmacies, specialists, ancillary providers, and hospitals, as needed.
• Provide coverage to the other MAs/LPNs as needed.

• What will make you successful at Greater Good Health? Abilities and Values
• Drive Impact. Lead with intention and focus on execution. Adept at prioritization to ensure efficiency but always keeping the patient first.
• Influence. Strong communication skills with patients and their families, the care team, and leaders. Ability to connect and maintain strong relationships with patients.
• Conviction. We work hard and we’re having a blast doing it. We know the work we’re doing is changing healthcare dramatically for the better, and we know we’re the team that can make it happen.
• Hustle and grit. Work well under pressure in a fast-paced environment, and flex into other areas and tasks when needed to get the job done.
• Community. You make GGH the best place to work for others around you. You live our core values.
• Value-based care. You champion commitment to quality, experience, and patient outcomes vs. volume, financial gain, and over-utilization.

• Experience and Qualifications
• High School Diploma or GED equivalent
• Successful completion of initial LPN program
• 2+ years' experience as an LPN
• Primary Care experience is a plus
• 1+ year of Phlebotomy experience
• Current BLS certification endorsed by the American Heart Association (Preferred)
• 6+ months of laboratory experience (Preferred)

Perks and Benefits

• Competitive Compensation Package
• Comprehensive
• Medical,
• Dental, and
• Vision
• Benefits: Take advantage of comprehensive healthcare coverage, including medical, dental, and vision benefits, to prioritize your health and well-being. Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) available
• Paid
• Time
• Off and
• Parental
• Leave: Enjoy paid holidays, vacation time, and paid parental leave to maintain a healthy work-life balance and spend quality time with your loved ones
• 401K
• Program with
• Company
• Match: Plan for your future with our 401K program, featuring a company match, to help you save for retirement
• Monthly
• Phone/Internet
• Reimbursement: Stay connected with our monthly phone and internet reimbursement, ensuring you have the tools you need to excel in your role
• Wellness
• Resources: Access to BetterHelp sessions and a monthly wellness benefit to support your physical, mental, and emotional well-being
• Comprehensive
• Life and
• AD&D
• Coverage: Enjoy peace of mind with 100% premiums covered by GGH for Basic Life and Accidental Death & Dismemberment (AD&D) insurance for full-time team members. Additionally, voluntary supplemental life insurance is offered at a discounted rate
• Employee discount savings program: Save on travel, entertainment, streaming services, online shopping and so much more!
• Voluntary
• Insurance plans: We offer voluntary short term disability, critical illness and accident plans for additional financial security during periods of illness or injury that prevent you from working for a set period of time

• Don’t check off every box in the requirements listed above?
• Please apply anyway!
• Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification.
• GGH is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to still consider applying.
• You may be just the right candidate for this role or another one of our openings!

Patient Care Technician - PCT