Professional Management Enterprises·Indianapolis, Indiana
The Service Coordinator will conduct clinical assessments to identify member needs and develop person-centered service plans. They will collaborate with an interdisciplinary team to coordinate care for members with chronic illnesses and behavioral health needs.
At BKG, we are committed to ensuring that individuals with chronic illnesses, co-morbidities, and disabilities receive the support they need to thrive within their communities. As part of our team, you'll have the opportunity to make a meaningful impact on the lives of our members while working in a collaborative and supportive environment.
We are seeking a dedicated and compassionate Service Coordinator (Clinical) to join our team in Marion county. In this role, you will play a vital role in our care coordination process by conducting assessments, identifying member needs, and developing person-centered service plans. Working as part of an interdisciplinary team, you will collaborate closely with care coordinators to ensure our members receive the comprehensive support they require. This position does require 50% travel and 50% remote office work.
Conduct assessments to identify the physical health, behavioral health, social services, and long-term services and supports needs of our members. Assist in identifying members at high risk for complications and those who would benefit from alternative levels of care or waiver programs. Obtain clinical data as directed by the responsible RN or care coordinator. Participate in coordinating care for members with chronic illnesses, co-morbidities, and disabilities. Collaborate with the interdisciplinary team to develop and implement person-centered service plans. Participate in team rounds and collaborate closely with care coordinators to ensure effective care coordination. Travel to members' homes and other locations as necessary to conduct assessments and provide support.
This role will focus on clinical assessments and support for members' behavioral health needs. We are contractually obligated to have a certain percentage of our workforce trained to assist members with behavioral health needs. If you are passionate about making a difference in the lives of others and are looking for a rewarding career in healthcare, we encourage you to apply for this exciting opportunity. Join us in our mission to provide comprehensive care coordination services and support to individuals in need.
Current, unrestricted RN, LSW, LCSW, or LMHC license in applicable state(s) required. Minimum of 2 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator or similar role; or any combination of education and experience, which would provide an equivalent background. State-specified certification based on state law and/or contract may be required. Strong communication and interpersonal skills. Ability to work effectively as part of an interdisciplinary team. Compassionate and patient-centered approach to care.
Market context
In Indiana, administration roles tied to clinical research often draw steady interest because employers need candidates who can support regulated studies and keep documentation accurate. These positions are competitive when they require both a certification such as MA or phlebotomy and prior experience with IRB-approved clinical trials, plus U.S. work authorization. Review the AI-summarized requirements and benefits here to quickly confirm fit and save time comparing the original posting.
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