AC Wellness·Cupertino, California
The Optometry Assistant supports the optometry team by preparing patients for exams, performing pre-testing, and managing daily clinical workflows. They are also responsible for maintaining equipment, managing contact lens inventory, and handling patient referrals and documentation.
At AC Wellness, our entire focus is to deliver compassionate, effective healthcare to the Apple employee population. We believe that trusting, accessible relationships with our patients, enabled by technology, promotes high quality care and a great patient experience. This is fostered by an environment of continuous learning and teamwork, which in turn allows us to work with our patients to achieve exceptional health outcomes.
The Optometry Assistant helps to ensure the best possible eye care experience to our patients and to provide seamless support to a team of optometrists. The Optometry Assistant works within the optometry care team, under the supervision of the Director of Optometry, to prepare patients for exams, maintain work flow of the daily schedule, manage contact lenses trials and inventory, and manage patient referrals.
This is a PRN opportunity, meaning on an as-needed basis to fill gaps in the schedule. Scheduled work hours would be as-needed, Monday - Friday, with 8-hour shifts scheduled within the hours of 8am-7pm.
Essential job functions
Collects patient ocular history (chief complaint, last eye exam and dilation, presenting spectacle/contact lens RX)
Accurately and efficiently creates charts and documents in patient record.
Performs pretests as directed by the doctor (autorefractor with non-contact tonometry, visual field testing, retinal imaging, stereopsis, color vision)
Manages continuous patient work flow by effectively communicating with team members and providers.
Supports communication between patient and provider via portal messages related to treatment instructions, questions patients may have regarding physician’s orders, use of medications, and contact lenses.
Schedules follow-up appointments and verifies appointment times with patients.
Disinfects and wipes down all equipment and instruments before each patient use.
Combs schedule for correct appointment type and checks VSP eligibility for patients scheduled.
Replenishes supplies as needed (trials, exam room supplies). Regularly verifies expiration dates for all contact lens trials for compliance.
Orders, checks in, and contacts patients for contact lens trial dispense.
Uploads spectacle and contact lens prescriptions to patient portal.
Manages all referrals and incoming faxes (consult letters, Rx verifications, specialist referrals.)
Maintains patient’s confidentiality; complies with HIPAA, Patient Privacy Policies.
Adheres to OSHA policies and reports any perceived hazards to their supervisor or OSHA Safety Officer upon discovery.
Attends OSHA and other training programs as required.
Attends all regular Staff Meetings.
Candidates must have a high school diploma and one to two years of experience in an optical or medical field. Strong organizational skills, attention to detail, and the ability to operate specialized diagnostic equipment are required.
Market context
In California, healthcare operations roles often draw steady demand because clinics and medical groups need staff who can manage scheduling, records, and front-office workflows. These positions are competitive when employers want 3+ years of healthcare office experience, Microsoft Office proficiency, and EHR familiarity such as eCW, with a bachelor’s degree or medical assistant certificate preferred. Before applying, compare your EHR and office software experience against the posting; this platform’s AI-summarized requirements and benefits help you review the original job description faster.
