The coordinator manages housing-related services for individuals with health-related social needs by conducting assessments and developing service plans. They also facilitate connections to community resources and maintain accurate documentation of client progress and interactions.
Provide outreach, screenings, and short-term housing support to connect clients with resources, coordinate services, and ensure follow-through while helping them achieve stability and access critical care and social services. Conduct progressive outreach and re-engagement activities to the loss to care clients Conduct standardized screenings to identify unmet needs, including housing, food, and transportation challenges. Provide short-term housing supports, including assistance with rent and utilities, while guiding clients toward long-term housing solutions. Lead outreach efforts to engage new clients and expand SCN screening reach. Connect clients with community resources and ensure follow-through through consistent service tracking. Deliver Housing Support services for clients with complex health and social needs, integrating behavioral health, medical, and social supports. Coordinate transportation services so clients can access healthcare, employment, and social services without barriers. Maintain accurate, timely documentation of client interactions, referrals, and progress toward goals. Demonstrates teamwork and an ability to work in a team environment with coworkers and supervisors. Demonstrates the ability to be flexible and cooperative Demonstrates professionalism by providing quality service and care with respect and dignity for the clients and as a representative of FLACRA Participate in general, staff, in-service and supervisory meetings held by the Agency Perform other duties and functions as directed QualificationsMinimum Qualifications: High School Diploma or equivalent required. An Associate’s Degree in Human Services, Health, or a related field is preferred, along with a minimum of two (2) years of relevant experience in health, behavioral health, housing, or human services. Candidates should demonstrate knowledge of community resources, housing systems, recovery supports, and social services. Experience working with individuals with substance use disorders, mental health diagnoses, and/or chronic medical conditions is preferred. Familiarity with Social Determinants of Health (SDOH) and Health-Related Social Needs (HRSN) is strongly preferred. A valid New York State Driver’s License and reliable transportation are required. Other Skills/Knowledge and Experience Excellent written and verbal communication skills. Experience in social services, housing navigation, case management, or care coordination. Demonstrated ability to communicate effectively and work cooperatively with culturally diverse persons, staff and community service providers. Knowledge of community resources, housing programs, and social service systems. Ability to multi-task, have good problem solving & time management skills. Ability to maintain professional boundaries while providing client-centered support. Strong organizational skills. Excellent Computer skills Valid driver’s license and reliable personal transportation. Personal Qualities: Subscribes to person centered strength based philosophy of care, engages well with others, excellent communication skills, ability to work in a large team atmosphere.
Candidates must have a high school diploma or equivalent, with an associate degree in a related field preferred. At least two years of experience in health, behavioral health, or human services is required, along with a valid driver's license.
Market context
Behavioral health roles in New York are often in steady demand, especially for clinicians who can support diverse age groups and handle assessments or admissions. These positions can be competitive because employers commonly look for independent licensure, while also considering associate-level candidates with clear growth toward full licensure. Review the AI-summarized requirements and benefits here to save time, then confirm your licensure status and assessment experience before applying.