The Qualified Professional provides clinical guidance, conducts assessments, and facilitates referrals for individuals in a crisis management setting. They also maintain clinical documentation, participate in team meetings, and coordinate with community resources to support patient care.
Summary: The primary responsibilities of the Qualified Professional for BHUC includes providing clinically based guidance to both staff and the individuals they support, including clerical, clinical and organizational tasks all while conveying a positive image of the organization. What You'll Do:
Provide initial assessment, evaluate effectiveness of assessment and referral made by person receiving services, participate in team meetings/case reviews with providers and natural supports as needed.
Identify opportunities for community connections and development/enhancement of natural support networks for people served. Work with staff to educate people served on these referral options and access opportunities.
Use a range of communication skills and strategies to establish a mutual relationship with the individual, staff, co-workers, supervisors, other stakeholders and people who are important to the individuals receiving services.
Ensure referral recommendations for services are and supports that are in alignment with the assessment.
Provide Assertive Engagement Services to hospital discharge referrals with a documented severe or serious mental illness and/or addictive disorder who have history of erratic or non-engagement in treatment; Individuals eligible for Assertive Engagement must be identified as in need of active engagement, have experienced a significant therapeutic disconnect with the service provider or have an instance of/situation resulting in hospitalizations, jail days, or involvement with law enforcement.
Prepare and submit required or requested reports, documents, assessments, evaluations and paperwork. Review and sign off on clinical documentation as required. Designated to release confidential information within assigned department(s).
Identify methods whereby services can be provided utilizing existing community resources whenever possible.
Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.
Demonstrate knowledge of emergency procedures including preventative and crisis services.
Work with the Practice Administrator and the staff on the continual assessment and enhancement of services provided by the BHUC.
Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
Follow service definition guidelines for services being provided.
Complete all other relevant responsibilities as assigned by the supervisor.
Driving and travel may be required.
We offer a competitive and flexible total rewards package designed to support the diverse needs of our team members. In addition to base compensation, eligible employees have access to a range of customizable benefits and perks, which may include comprehensive health coverage, retirement plans, professional development support, and more. Specific offerings are tailored to the role, employment type, and location. We look forward to discussing the details of your personalized compensation and benefits package—and what matters most to you—during the interview process. Make a Difference in Someone’s Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch Healthcare You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch Healthcare. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch Healthcare will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Monarch Healthcare is an Equal Opportunity Employer Monarch Healthcare offers opportunities as diverse as the people we support and the communities we serve. Monarch Healthcare is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch Healthcare does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch Healthcare job search or selection process, should contact HR@MonarchNC.org or call (704) 986-1550.
This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch Healthcare.
BH - Qualified Professional
Candidates must hold at least a bachelor's degree in a human services or related field and possess relevant experience in crisis management or mental health services. A Qualified Professional (QP) certification is required for this role.
Market context
Behavioral health employers in North Carolina often look for licensed or credentialed clinicians, and this role requires registration with the North Carolina Substance Abuse Professional Certification board. These positions can be competitive because employers may prefer a bachelor’s degree and want candidates who can work within treatment, documentation, and care coordination expectations. Review the AI-summarized requirements and benefits here to save time, and confirm your credential status before applying.