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  3. Certified Peer Support Specialist / CPSS, Community Services -- Your Lived Experience Can Change Lives
MO

Certified Peer Support Specialist / CPSS, Community Services -- Your Lived Experience Can Change Lives

MONARCH·Charlotte, North Carolina

Full Time·On Site·2-5 yrs·
Posted 6 days ago
Practice for this role

About the role

Provide individualized community services to promote self-determination and recovery for individuals impacted by mental illness and substance use disorders. Collaborate with the Community Support Team (CST) to integrate beneficiary preferences into treatment and rehabilitation plans.

Scheduled Weekly Hours: 40

Schedule

Monday-Friday (8

00am-5:00pm) with flexibility for evening or weekend hours, to meet members' needs.

Pay Range Minimum

$17.00

Education We're Looking for: High School Diploma (Required)

Certifications We're Looking For

Certified Peer Support Specialist (CPSS) - State Division of Mental Health, Developmental Disabilities and Substance Abuse Services (USA), Drivers License (Valid) - USA

Experience We're Looking For

Experience working with adults with a mental health diagnosis and/or substance use disorder | 1 Year | Required Lived experience and a personal recovery story related to mental illness or substance use. | Required

Additional Details

To qualify for the CST Certified Peer Support Specialist position, you must have at least one (1) year of experience working with adults with a mental health diagnosis and/or substance use disorder.

Job Description: Summary:

The primary responsiblities of the CST Certified Peer Support Specialist are to provide individualized services in the community and promote individual self-determination and decision making. CST Certified Peer Support Specialists also provide essential expertise and consultation to the staff to proimote a culture in which each individual's point of view and preferences are recognized, understood, respected, and integrated into treatement, rehabilitation, and community self help.

What You'll Do

Serves as an active member of the CST, participates in team meetings, and provides input into the person-centered planning process.

Carry out duties as a member of the CST staff, under the direction of the CST Team Leader.

Guides and encourages beneficiaries to take responsibility for and actively participate in their own recovery.

Assists the beneficiary with self-determination and decision-making.

Models recovery values, attitudes, beliefs, and personal action to encourage wellness and resilience.

Teaches and promotes self-advocacy to the beneficiary.

Supports and empowers the beneficiary to exercise his/her legal rights within the community.

Provides psychoeducation as indicated in the PCP.

Assists with crisis interventions.

Assists the Team Leader with behavioral and substance use disorder interventions.

Assists with the development of relapse prevention and disease management strategies.

Participates in the initial development, implementation, and ongoing revision of the PCP.

Communicates the beneficiary’s progress and the effectiveness of the strategies and interventions to the Team Leader as outlined in the PCP.

Follow service definition guidelines for services being provided.

Maintain accurate service documentation in a manner consistent with agency and state/federal law.

Complete and submit accurate billing information on time; maintain and ensure comprehensive medical records are kept for each person served.

Maintain positive working relationships within the communities served, including with individuals, families, team members, other staff, monitoring and licensing agencies, organizations, and funders.

Drive and travel extensively to community locations, various agencies, and other outreach destinations. Provide and/or arrange for transportation for people supported as required.

Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.

Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.

Follow service definition guidelines for services provide that are managed by state and/or federal regulations.

Complete all other relevant responsibilities as assigned by the supervisor.

Driving and travel may be required.

#M0NC

Benefits

We offer a competitive and flexible total rewards package designed to support the diverse needs of our team members. In addition to base compensation, eligible employees have access to a range of customizable benefits and perks, which may include comprehensive health coverage, retirement plans, professional development support, and more. Specific offerings are tailored to the role, employment type, and location. We look forward to discussing the details of your personalized compensation and benefits package—and what matters most to you—during the interview process.

Make a difference in someone’s life!

At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You belong at monarch healthcare

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional.

That is just what you’ll find at Monarch Healthcare.

Here, we care for people, including our team members.

We offer a comprehensive, competitive benefits package [https://monarchnc.org/careers/benefits/] that supports full-time and part-time team members and their families.

More than just a job, this opportunity with Monarch Healthcare will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Monarch healthcare is an equal opportunity employer

Monarch Healthcare offers opportunities as diverse as the people we support and the communities we serve. Monarch Healthcare is an equal opportunity employer [https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf] and we are firmly committed to supporting and celebrating all forms of diversity.

Monarch Healthcare does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act [https://www.ada.gov/] to apply for a position or otherwise to participate in Monarch Healthcare job search or selection process, should contact HR@MonarchNC.org [HR@MonarchNC.org] or call (704) 986-1550.

This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch Healthcare.

Department

BH - Certified Professional

Requirements

Requires a High School Diploma and a valid State Certified Peer Support Specialist (CPSS) certification. Candidates must have at least one year of experience working with adults with mental health or substance use diagnoses and possess lived recovery experience.

  • high school
  • professional certificate
  • Crisis Intervention
  • Behavioral Intervention
  • Case Documentation
  • Peer Support
  • Community Outreach
  • Psychoeducation
  • Person-Centered Planning
  • Self-Advocacy
  • Relapse Prevention
  • Substance Use Disorder Support

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Location
Charlotte, North Carolina
Posted
Jul 22, 2026
Application
Employer website
MO

Hiring organization

MONARCH

Established in 1958, Monarch is a premier nonprofit organization that provides innovative support to thousands of people with intellectual and developmental disabilities, mental illness and substance use disorders in North Carolina. With approximately 600,000 patient encounters...

Salary listed on 212 jobs
IndustryHospitals and Health Care
TypeNonprofit
Size1,001-5,000 employees
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Market context

Behavioral health roles in North Carolina

Behavioral health employers in North Carolina often look for licensed or credentialed clinicians, and this role requires registration with the North Carolina Substance Abuse Professional Certification board. These positions can be competitive because employers may prefer a bachelor’s degree and want candidates who can work within treatment, documentation, and care coordination expectations. Review the AI-summarized requirements and benefits here to save time, and confirm your credential status before applying.

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