Behavioral Health Technician

• The Behavioral Health Technician plays a critical role in supporting individuals with mental health and emotional challenges by providing direct care and assistance under the supervision of clinical staff.
• This position focuses on, conducting clinical assessments, and ensuring the safety and well-being of patients in various care settings.
• The technician will actively participate in crisis intervention and management, helping to de-escalate situations and provide immediate support to patients experiencing emotional distress.
• Additionally, the role involves maintaining accurate clinical documentation and assisting with discharge planning to ensure continuity of care.
• Ultimately, the Behavioral Health Technician contributes to improving patient outcomes by fostering a therapeutic environment and supporting the multidisciplinary team in delivering comprehensive behavioral health services.

Minimum Qualifications

• High school diploma or equivalent required.
• Certification or training in behavioral health, mental health, or related area is required.
• CRSS certification.
• Experience working with individuals with mental health disorders, including crisis intervention and patient care.
• Ability to maintain clinical documentation accurately and comply with healthcare regulations.
• Strong communication and interpersonal skills to effectively interact with patients and multidisciplinary teams.
• Valid driver's license and good driving record and proof of insurance required.
• If recovering, two (2) years of continuous verifiable sobriety.

Preferred Qualifications

• Previous experience in a healthcare or residential treatment setting.
• Training or certification in CPR, First Aid, or Nonviolent Crisis Intervention (NCI).
• Familiarity with Substance Abuse Disorders (SUD) populations and specialized care approaches.
• Knowledge of discharge planning processes and community resource coordination.
• Participate in team meetings and communicate patient status and concerns to clinical supervisors.
• Responsibilities include but not limited to:
• Assist in luggage and body searches.
• Monitor and sometimes facilitate the Book Studies and Recovery meetings.
• Must be aware of patient locations, at all times, circulating around the facility on a regular basis and document hourly checks.
• Assure that all patients follow the Bradford Program Schedule and are on time for each assignment.
• Supervise and sometimes facilitate patient activities as directed.
• Assure the patients are in their rooms at the designated time in the evening.
• Oversee med line to prevent diversion and to de-escalate situations as they arise.
• Assist patients to and from activities, medication times, and meals when unable to physically walk.
• Assist the counselor as assigned and engage in appropriate documentation.
• Responsible for the adherence to all applicable policies and procedures.
• Demonstrates the ability to assist patients in overcoming their denial and resistance to treatment and completion of treatment goals.
• Demonstrated the ability to manage communities, redirect behavior, and document shift reports.
• Attend staff training and programs as directed.
• Assist nurses as directed by supervisor.
• Drive patients to and from appointments, to include patient outings, as directed.
• Drive to purchase patient sundries and miscellaneous items; including nicotine products as directed.
• Must maintain a professional demeanor and appearance, must not appear impaired or disoriented, but rather must present coherent and articulate speech, kept appearance, alert, oriented, and responsive to patients’ needs and concerns.
• Must be able to work in a constant state of alertness as to perform the job in a safe manner.
• Must be able to work in a cooperative manner with co-workers, managers, clients, and prospective clients.
• Regular attendance.
• Other duties as assigned.