Healthcare in Action·Long Beach, California
The Peer Navigator supports individuals experiencing homelessness by providing peer support, housing navigation, and health education to improve health outcomes. Responsibilities include building rapport through shared experiences, coordinating medical appointments, and documenting patient encounters in electronic health records.
At Healthcare in Action, we serve patients experiencing homelessness through an innovative “street medicine” approach by contracting with Medicare and Medicaid health plans as well as hospitals and health systems.
Street medicine entails using a medically equipped van to deliver medical care directly to people experiencing homelessness in locations such as parking lots, encampments, and parks.
At Healthcare in Action, we serve patients experiencing homelessness through an innovative “street medicine” approach to care.
Street medicine entails using a medically equipped van to deliver medical care directly to people experiencing homelessness in locations such as parking lots, encampments, and parks.
We are always looking for outstanding individuals passionate about helping those who need it most. Add your information today!
The Peer Navigator supports members who are experiencing/ are at risk of experiencing homeless with managing their own health in the Long Beach/San Pedro area. Assist in motivating behavioral changes in patients to improve health outcomes through education, peer support, housing & resource navigation, and the relaying of shared experiences.
Build rapport with members by communicating personal experiences with a goal of increasing the likelihood of positive behavior changes.
Coach members to create and implement strategies that minimize risks associated with the identified common health conditions and behaviors. Connect members to appropriate programs to address barriers to care and to enhance compliance.
Link members to local, county and state services/resources. Follow up with members and serve as a member advocate, delivering their medications and other supplies as needed.
Coordinate and/or accompany members to medical and social services appointments that fall outside of the street medicine unit.
Introduce tools to promote self-management & self-efficacy.
Complete all required organization and health plan specific documentation in a timely fashion. Some examples include and are not limited to the following: enter all patient touch points and encounter notes in HIA’s electronic health records system, member health risk, and update members’ Plan of Care after every street medicine encounter. Document all required information in the care management system during phone calls with members. Complete and submit a Monthly Audit Checklist assessment, individual care plans, and update member profiles in the Coordinated Entry System/HMIS.
May occasionally drive the medically equipped van.
Schedule encounters based on member’s acuity level using the Healthcare in Action electronic health record system.
Work under the supervision of a Social Worker to ensure proper escalation of cases and coordination of care.
We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.
Actively support the achievement of HIA’s Vision and Goals and particularly housing placement for unsheltered members.
This position is a patient-facing role.
Employees may be eligible for differential pay.
Other duties as assigned.
At Healthcare in Action, we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
Healthcare in Action is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employee will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
At Healthcare in Action, we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.
Healthcare in Action is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employee will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.
Healthcare in Action was established in 2021 as a 501 (c)3 organization and associated medical group.
Utilizing mobile clinics staffed by healthcare professionals, community health workers, and social workers, our teams travel directly to unhoused individuals living in communities across the geographies we serve, providing services where they reside – including tents, cars, shelters, and temporary housing.
In meeting patients where they are and supporting their goals, HIA team members build trust – a critical component that can lead to meaningful and positive changes in health and housing.
Our mission is to improve the lives of people experiencing homelessness through quality holistic care.
It is our vision that all people experiencing homelessness have access to quality healthcare that addresses their mental, social and physical health needs.
Requires a high school diploma or GED with 3+ years of experience, or a degree with 1-2 years of experience, specifically involving lived or professional experience with homeless populations. Candidates must have a valid driver's license, reliable transportation, and the ability to work in dynamic outdoor environments.
Market context
In California, street medicine and peer navigator roles are often driven by ongoing need to reach unhoused patients where they are, especially in community-based care settings. These positions can be competitive because employers look for both lived or professional experience with homeless populations and practical readiness such as a valid driver’s license and reliable transportation. Review the AI-summarized requirements and benefits on this platform to save time, then tailor your application to show direct outreach, trust-building, and flexibility in dynamic settings.