Telecare Corporation·SeaTac, Washington
Serve as the primary support and case manager for individuals with mental illness and substance abuse challenges. Assist clients in living independently within their community through personalized care planning and wraparound support.
Your official job title at Telecare will be Case Manager Substance Use Counselor Certified Fully In-Person Position, no work from home, no hybrid What You Will Do to Change Lives The Case Manager Substance Use Counselor Certified serves as the primary support and case manager for individuals with mental illness by assisting them to live as independently as possible in their chosen community, focusing on substance abuse and addictions. Shifts Available:
Full Time; Shift Hour and Days vary as needed.
Schedules may vary based on program needs and individual preferences. Typical shifts are as follows:
Morning Shifts: Start between 8:00 AM – 9:00 AM and end between 5:00 PM – 6:00 PM, depending on start time and lunch break duration.
Afternoon Shifts: One required per month, generally 11:00 AM – 7:30 PM or 8:00 PM, depending on lunch break.
Weekends & Holidays: 9:00 AM – 5:30 PM.
Weekend Requirement: Staff are required to work one weekend shift per month.
Company mileage will be reimbursed at the current Federal Rate
Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
PACT is an Assertive Community Treatment (ACT) program operated by Telecare Corporation in Washington State. This program provides intensive, community-based behavioral health services to adults living with serious mental illness, many of whom also experience co-occurring substance use challenges.
Grounded in the recovery model, PACT is designed to meet individuals where they are—both literally and clinically. Services are delivered in the community and tailored to each person’s unique goals, strengths, and stage of recovery. The multidisciplinary team offers comprehensive, wraparound support, including psychiatric care, medication management, case management, and skill-building interventions.
A key focus of the program is supporting individuals with co-occurring disorders. While PACT does not provide detoxification services, the team emphasizes rehabilitation, harm reduction, and long-term recovery. Services are centered on helping individuals build stability through meaningful social supports, access to safe and sustainable housing, and connection to community resources.
Through a person-centered approach, the program prioritizes individualized care planning, empowering members served to define and pursue their own recovery goals—whether that includes improving health, strengthening relationships, increasing independence, or achieving greater community integration.
PACT reflects Telecare’s commitment to delivering compassionate, recovery-focused care that promotes dignity, resilience, and long-term wellness.
EOE AA M/F/V/Disability *May vary by location and position type Full Job Description will be provided if selected for an interview. Case Manager, Case Management, Alcohol and Drug Counselor, Substance Use Disorder Professional, Mental Health Worker If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Must possess a High School Diploma or GED and a Washington State Substance Use Disorder Professional (SUDP) credential. Requires at least six months of experience in an addictions setting and a reliable personal vehicle for client transport.
Market context
Behavioral health positions in Washington are typically supported by steady demand from outpatient, community, and telehealth settings. These roles are competitive because employers often look for a current unrestricted clinical license, experience with evidence-based therapy, and the ability to work from a HIPAA-compliant home office. Review the AI-summarized requirements and benefits here to quickly confirm fit, then verify your license status and prepare examples of your therapy approach before applying.