McAlister Institute·Chula Vista, California
The Case Manager develops and manages individualized service plans to help clients access medical, educational, and vocational resources. They coordinate Substance Use Disorder care and advocate for clients across multiple systems to ensure access to essential health and housing services.
Description Join McAlister Institute, a 49-year beacon in San Diego's Recovery Community.
McAlister Institute is seeking a compassionate and dedicated Bilingual Case Manager to join our team. This individual will report directly to the Program Manager and assist clients in accessing vital services such as medical, educational, social, and vocational resources. Focus will be on coordinating Substance Use Disorder (SUD) care, integrating with primary care for clients with chronic substance use disorders or co-occurring conditions, and supporting interactions with the criminal justice system as needed.
for YOU: 13 paid annual holidays, including your birthday; 12 paid vacation days, paid sick leave Public Service Loan Forgiveness eligibility 403(b) Retirement Plan + up to 6% Employer Match Health Insurance available the first of the month following 30 days of employment (Sharp) EAP Key Responsibilities: Uphold and promote the mission, philosophy, values, and direction of McAlister Institute. Develop and manage individualized case management service plans, ensuring clients have the support and resources they need to succeed. Perform comprehensive assessments and periodic reassessments to determine the continuation of case management services and revise treatment plans as necessary. Assist clients in applying for and maintaining health and public benefits (e.g., Medi-Cal, Healthy San Diego, Housing). Provide recovery support through outreach, life skills workshops, socialization, and group activities to support treatment completion. Act as an advocate for clients across multiple systems, ensuring timely and appropriate access to physical and mental health care, housing, and other essential services. Maintain accurate records and documentation, adhering to all DMC standards and agency policies. Coordinate transitions in care across ASAM levels, including making referrals and working with treatment agencies to ensure smooth transitions. Develop and maintain relationships with community partners to ensure clients have access to all available resources and services. Facilitate transportation for clients to medical appointments and treatment sessions when necessary.
Certified or Registered SUD Counselor (CCCAPP, CADTP, or equivalent required). A minimum of two years of experience in behavioral health, particularly working with clients with substance use disorders, co-occurring conditions, and involvement in the criminal justice system. Strong knowledge of community resources and established relationships with local agencies. Proven ability to manage multiple tasks in a fast-paced environment, with excellent written and verbal communication skills. Bilingual proficiency in Spanish and English required. Ability to maintain ethical, culturally competent, trauma-informed, and evidence-based service delivery. Must possess a valid and unrestricted California Driver's License, with a good driving record, free of any major infractions. On-site position. Ability to pass all pre-employment screening, including references, education verification, a criminal background check with at least one year clear of probation or parole, a drug test, and a negative TB test. Equal Opportunity Employer:
McAlister Institute is committed to creating a diverse environment and we are proud to be an equal-opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, any other non-job-related factors, and other characteristics protected by local, state, or federal anti-discrimination law covering employment.
McAlister Institute is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the jobs@mcalisterinc.org., for more information. Please include your name and position you are applying for.
Applicants must be legally authorized to work in the United States at the time of application. McAlister Institute does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from McAlister Institute employment as we are subject to County of San Diego contractual hiring requirements). A pre-employment physical examination, and post-offer background check is required. Candidates must have at least one year clear of probation or parole, a drug test, and a negative TB test.
Placement on the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications.
Current McAlister Institute employees may receive priority consideration for positions when they meet essential qualifications.
Market context
In California, bilingual Case Manager roles are often competitive because employers need staff who can support English- and Spanish-speaking clients while meeting documentation, travel, and screening requirements. This role is especially competitive if you already have an associate’s degree in psychology or sociology, a valid driver’s license, reliable transportation, and can pass a background check. Review the AI-summarized job requirements and benefits here to save time, then confirm your Spanish fluency and transportation details before applying.
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