Heartland Center For Behavioral Change·Kansas City, Missouri
Provide support and assistance to clients in substance abuse treatment programs to maximize community functioning and sustain recovery. Coordinate with interdisciplinary teams to develop rehabilitation plans, advocate for client services, and manage crisis situations.
Disease Management - 1730 Prospect Avenue, Kansas City, MO 64127
This is a responsible position providing assistance and support to clients who are enrolled in a CSTAR substance use treatment program. The CSS provides services with or on behalf of a particular client in accordance with his/her individual rehabilitation plan to maximize the client’s adjustment and functioning within the community while achieving sobriety and sustaining recovery, maximizing the involvement of natural support systems, and promoting client independence and responsibility.
The CSS is part of an interdisciplinary team that assists consumers suffering from chemical dependency. S/he identifies life problems with the client through a structured assessment process and arranges services for clients. S/he advocates for the client to obtain needed services and assistance to which the person is entitled and monitors the services provided. The CSS helps the client when s/he has a crisis.
Work is performed under the supervision of a counselor supervisor or program manager and reviewed through direct observation, reports, and staff conferences.
1.
Remains alert during working hours; attends work as scheduled, and complies with attendance policies.
2.
Attends multi-disciplinary treatment team meetings to identify strengths and needs related to development of the individual’s rehabilitation plan.
Provides clear and concise information regarding client problems, progress, and plans in a timely manner.
Updates the rehabilitation plan accordingly.
3.
Attends periodic meetings with designated team members and the client, whenever feasible, to review and update the rehabilitation plan.
4.
Contacts clients who have unexcused absence from the program in order to re-engage the person and promote recovery efforts.
5.
Arranges and refers clients for services and resources and, when necessary, advocates on behalf of consumer to obtain the services.
6.
Monitors service delivery by providers external to the program and ensures communication and coordination of services.
7.
Locates and coordinates services and resources to resolve a crisis 8.
Provides experiential training in life skills and resource acquisition.
9.
Provides information and education to an individual in accordance with the person’s rehabilitation plan.
10.
Develops plans with the client, for his/her discharge.
11.
Records and reports client participation, progress, and adjustment against treatment goals in a timely manner.
Maintains timely, legible, clear, concise, and well organized tracking and other records of services provided.
12.
Develops and maintains effective communication and professional, cooperative working relationships with public assistance, social service organizations, and members of staff.
13.
Maintains the confidentiality of client information.
14.
Adheres to established ethical and behavioral standards of conduct and continuing professional development.
15.
May transport clients to services and therapeutic activities, as required.
16.
Dresses in appropriate business attire; is well groomed and professional in appearance.
17.
Performs other related work, as assigned.
The following education and experience qualifications are the minimum requirement used to admit or reject applicants for consideration.
This position is classified as at-will, meaning employment may be ended by either party at any time, with or without cause or notice, as allowed by law.
We are an Equal Opportunity Employer and welcome applicants from all backgrounds. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other protected status under applicable law. We are committed to building a diverse and inclusive workplace.
Current certification in CPR and First Aid may be required for this position.
Requires a Bachelor's degree in social work, psychology, nursing, or a related field, or equivalent qualifying experience. Must possess a valid driver's license, insurance, and pass a comprehensive background screening.
Market context
Behavioral health roles in Missouri often draw steady demand, especially for licensed counselors who can support adults, children, and adolescents across varied care settings. These positions are competitive because employers typically want fully licensed LPCs with broad population experience, and benefits such as health, dental, vision, parental leave, and flexible schedules can influence candidate interest. Review the AI-summarized requirements and benefits here to save research time, then confirm your Missouri LPC status and highlight direct experience with all three age groups in your application.
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