Greater Nashua Mental Health·Nashua, New Hampshire
The CTI Specialist engages with clients in the community to ensure their connection to essential services during a critical transition period. This role involves case management, documentation, and collaboration with referral sources to support clients effectively.
Description Greater Nashua Mental Health is looking for a full-time Case Manager to join our Critical Time Intervention Team! The Case Manager in Critical Time Intervention supports clients in critical transition from hospital level care into the community, ensuring connection to services such as mental health, primary care, substance use and developmental services over a 9-month period in an attempt to reduce utilization of the emergency room and hospitals. Want to learn more about who we are and the work we do? Website: Greater Nashua Mental Health Center | Non-Profit Mental Healthcare Center | GNMH YouTube Channel: Greater Nashua Mental Health (GNMH) - YouTube
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Anthony Legere legerea@gnmhc.org 603-889-6147 ext. 3305
As a Case Manager in Critical Time Intervention, you'll help individuals successfully transition from hospital care back into the community, ensuring they are connected to the services and resources they need to thrive. Through advocacy, support, and care coordination, this role helps improve outcomes, reduce hospital readmissions, and strengthen community well-being.
Engages with clients in the community with case management and functional support needs to ensure connection to primary care, mental health, substance use and/or developmental services over a 9- month period, in order to reduce readmissions and utilization of the emergency room Documents and reports engagements with and care of clients Meets clients in the hospital for pre-CTI (Critical Time Intervention) Educates and supports referral sources in order to make appropriate referrals Supports program for fidelity requirements Attends CTI team meetings, statewide consultation meetings and trainings as necessary
Bachelor’s degree in Psychology or relevant degree 1-2 years of experience Knowledge of factors and effects of behavioral health disorders Knowledge of up-to-date principles and techniques of case management and functional support Ability to manage crises and connect clients with available and appropriate interventions and community resources Assist clients in applying for food stamps, housing, insurance and other needs Ability to establish and maintain effective therapeutic and professional relationships with clients served, family members, and behavioral health providers Strong collaborating skills, and an ability to work effectively both independently and as part of a team Excellent communication and interpersonal skills Ability to multitask, and be flexible with regard to workload and assignments Ability to exercise judgment Familiarity with community resources Knowledge of Microsoft Office products (Email, Word, EXCEL) Transport clients as necessary. Must have active driver's license and automobile with liability insurance in the agency's minimum amounts Why Join Us: We are looking for collaborative, curious for knowledge people with a “can do” mentality to join our team of compassionate employees! We provide a stimulating work environment and offer competitive salaries and comprehensive benefits including: Choice of 2 health insurance plans Health Reimbursement Arrangement Health Plan Opt Out Benefit Health Savings Account Flexible Spending Account Dental Insurance Vision Insurance Group Life and AD&D Insurance Short- and Long-Term Disability Accident & Critical Illness Insurances 403b Retirement Plan with Agency Match Employee Assistance Plan Generous Earned Time Off Paid Extended Sick Time 10 Paid Holidays + your birthday! Bereavement Leave Tuition Reimbursement Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program
$19.35/hr - $26.60/hr
Greater Nashua Mental Health is proud to be an Equal Opportunity Employer.
Candidates must have a Bachelor’s degree in Psychology or a relevant field and 1-2 years of experience in behavioral health. Strong communication, crisis management skills, and the ability to establish therapeutic relationships are essential.
Market context
Behavioral health positions in New Hampshire are often shaped by steady demand for staff who can support participants across community and clinical settings. These roles are competitive because employers commonly look for a bachelor’s degree or equivalent experience with the target population, along with the ability to work directly with clients and coordinate care. Review the AI-summarized requirements and benefits here to save research time, then tailor your application to show relevant experience with similar populations.