Medical Assistant GI

Knowledge, Skills and Abilities

Strong understanding of healthcare delivery processes in the medical office. Knowledge of Microsoft 365 and other applicable software. Excellent communication skills, both written and verbal that present clear and concise information. Ability to stay organized while managing multiple tasks. Essential Functions and Responsibilities: Maintains exemplary patient satisfaction by greeting patients warmly, demonstrating sensitivity to their needs and conditions, and actively contributing as an engaged team member. Assesses and documents the patient’s general condition including chief complaint, vital signs, weight, medications, and social history while verifying symptoms and interventions, and accurately records services and diagnoses for completion of encounter forms, requisitions, consent forms, and advance beneficiary notices. Assists provider with patient examinations, procedures and treatments according to established protocols. Independently performs ancillary services including venipuncture's, x-rays, etc. per protocols. Maintains medical records, including chart preparation, filing of correspondence, and test results, while assisting in care coordination by managing patient calls, scheduling appointments, processing prescription refills, and related tasks in accordance with established protocols. Successfully uses the electronic medical record and other computer applications to accomplish tasks according to policies and procedures. Tracks ordered or pending tests, procedures and referrals according to protocol. Administers medication orally and via intra-muscular injection as directed by physician order. Determines eligibility and obtains authorization for services. Schedules tests and appointments for referred services. Tracks referrals for services, promotes patient wellness through provider-directed education, and leverages advanced clinical knowledge to resolve patient questions and address care needs. Participates in quality initiatives and safety functions. Assists in identifying and ordering needed supplies. Remains informed and compliant with current Health System, Warren Clinic, Occupational Safety and Health Administration (OSHA), and Health Insurance Portability and Accountability Act (HIPAA) policies and procedures. Decision Making: Independent judgment in making minor decisions where alternatives are limited and standard policies/protocols have been established. Working Relationships: Works directly with patients and/or customers. Works with other healthcare professionals and staff. Special Job Dimensions: None. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Gastroenterology - Springer Building - Warren Clinic Location: Tulsa, Oklahoma 74136 EOE Protected Veterans/Disability Saint Francis is a Catholic, not-for-profit Health system based in Tulsa, Oklahoma. We are the largest private employer in Eastern Oklahoma with over 12,000 employees, including 1,000 physicians. The health system is anchored by the 1,112-bed Saint Francis Hospital, the largest hospital in Oklahoma and the 11th largest in the nation. Our system also includes hospitals in south Tulsa, Muskogee and Vinita, as well as 110 Warren Clinic locations from Monkey Island to McAlester, northeastern Oklahoma's only children's hospital, a level IV neonatal intensive care unit, a 168-bed heart hospital, and Tulsa's leading trauma and emergency center.