Patient Navigator Specialist 1

Position Summary

The Patient Navigator will work as an integral part of the multidisciplinary care team to assist patients before, during and after cancer treatment through the continuum of care.

Duties and Responsibilities

The Patient Navigator (PN) works in a dynamic health care environment within one or more departments providing one-on-one assistance to patients, navigating them through the health care system to ensure timely screening, diagnosis, treatment, and/or post-treatment cancer care and supportive services. They work with other health care professionals to establish and maintain a climate of mutual respect, dignity, ethical integrity, and trust and participate in multi-disciplinary teams to provide patient care that is safe, timely, efficient, effective, and equitable. They use knowledge of one's role and the roles of other health care professionals to appropriately assess and address the needs of patients served to optimize health and wellness. PN serves as a point of contact among providers, patients, and other clinical caregivers, empowering and advocating for patients in dealing with the disease and the treatment. This position will conduct evaluation focused on barriers to care, access, and quality indicators and support the cancer patient/survivor and their family by identifying resources for them as they navigate through medical, insurance, financial and other social issues. Assist patients with identifying administrative, structural, social, and practical issues to participate in decision-making and solutions for example participation in clinical trials empowering them to self-navigate. PNs have knowledge of cancer screening, diagnosis, treatment, survivorship, and related physical, psychological, and social issues to ensure connection and referral to appropriate resources. Maintain and coordinate up-to-date resources and materials and patient resources to address the Social Determinants of Health. Work with the care team, social work, Patient Care Resource Managers (PCRMs) and others internally to address patient needs. PNs do active documentation of encounters with patients, barriers to care, and resources or referrals to resolve barriers, which are noted in the medical record. PN will focus on facilitating timely access to care across the continuum.

Minimum Qualifications

For Hire: A bachelor’s degree in education, Public Health or selected field with emphasis on case management or social work. Relevant experience working with relevant populations or equivalent combination of education and experience is preferred. Experience working in a multi-cultural setting. Experience working in a community-based setting preferred. Ability to initiate and maintain positive working relationships with CCOE staff, internal and external partners. Good communication skills, such as listening well and using language appropriately, Ongoing: Ability to initiate and maintain positive working relationships with CCOE staff, internal partners and patients. Ability to promote patient navigator services within the multidisciplinary team. Develop understanding of communities served and community connectedness. Good communication skills, such as listening well, and using language appropriately. FUNCTION: Care Management SUB-FUNCTION: Patient Navigation CAREER BAND: Individual Contributor - Specialized CAREER LEVEL: S1

Additional Information

• Location: Olentangy River Rd, 3650 (2520) Position Type: Term (Fixed Term) Scheduled Hours: 20 Shift: First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions. The university is an equal opportunity employer, including veterans and disability. At Ohio State, you’ll find work that inspires you. We offer roles and growth opportunities in countless fields and specialties — including a job that’s right for you. Ohio State benefits give you options to take care of what matters most to you — and opportunities to make adjustments as your life and needs change, including:
• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions. As Buckeyes, we accomplish more together. No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care. Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together. By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers. We’re a team of dedicated colleagues with access to boundless resources that support you. Review the Frequently Asked Questions for details on using Workday and submitting your application.