The Medical Assistant is responsible for escorting patients, documenting vital signs, and assisting providers with clinical procedures and examinations. They also manage clinic operations, including supply inventory, equipment checks, and patient scheduling.
Requirements summary
Candidates must be graduates of an accredited Medical Assistant program and hold a Medical Assistant Certification and CPR certification. Two years of experience in a physician's office, particularly in urology or medical-surgical nursing, is preferred.
professional certificateMedication AdministrationPatient AssessmentPhlebotomyCPRPatient EducationSterilizationTriageAseptic TechniqueClinic OperationsMedical Record ManagementSpecimen CollectionVital Signs Documentation
Job description
Qualifications
Education
Graduate from an accredited Medical Assistant Program
Experience/Skills
Two years experience in physician’s office or related experience, preferred, but not required
Urology experience preferred but not required
Background in medical-surgical nursing and immunizations
Knowledge of clinic function
Ability to work in conjunction with other clinic personnel
Knowledge of community health resources for alternate health services
Knowledge of community health nursing principles and practices.
Ability to communicate effectively both verbally and in written reports
Required Licenses/Certifications
Medical Assistant Certification
CPR
Working Conditions
Clean, well-lighted working environment
Routine responsibilities
Essential Functions
Escorts patient to exam rooms and assesses patients per clinic protocols
Obtains and thoroughly documents vital signs, chief complaint
Updates medication lists, and verifies allergies
Updates the patient’s medical and social history, as appropriate
Prepares patient for examination and assists as necessary
Ensures that ordered tests results are in the patient record and available for Practitioner review at time of patient examination
Sends patient letter of intent to have prescribed orders completed if no record found in chart
Assures adequate patient records are maintained and transferred as requested
Obtains consent for procedures as directed
Collects lab specimens and prepares specimen for transport according to policy
Assists provider in procedures including but not limited to dressing changes, pelvic exams, laceration repairs, injections, and aspirations
Utilizes appropriate aseptic technique
Cleans instruments and prepares them for sterilization according to policy
Maintains current knowledge of medications and their correct administration based on age of the patient and current clinical condition
Follows the five rights of medication administration in order to reduce the potential for error
Documents in the patient record all medication administered and tests performed in a timely and accurate manner. Charges appropriately
Formulates a teaching plan based on identified learning needs and involves patient and family in education
Knowledgeable in growth and development principals and provides age appropriate care
Schedules patient for further testing as directed by the Practitioner
Keeps track of follow-up labs, wellness checks for future patient reminders
Maintains knowledge of rules and regulations governing the clinic
Phones-in prescription refills as directed by the Practitioner
Responds to emergency situations appropriately and immediately
Calls 911 as necessary
Performs other duties as assigned
Clinic Responsibilities
Ensures that exam rooms and patient accessible areas are safe and that likelihood of patient injury is reduced
Assures that examination rooms are full at all times and that patients are seen in an orderly and fair manner
Ensures that acutely ill or injured patients are triaged and seen first
Explains delays and waiting times to patients and families
Records all phone conversations and information given to the patient in the medical record to provide for clear communication among all clinic staff
Maintains knowledge of lab collection policy and procedures
Performs quality controls for tests and documents results as per policy
Monitors and records oxygen tanks monthly
Checks AED monthly. Records activity
Performs API QC during the year on all tests resulted at site
Checks for outdates on supplies and medications on an ongoing basis
Inventories medications upon receiving and disposing. Inventories, orders and manages the VFC medications
Documents accordingly
Monitors and records refrigerator temperatures daily
Participates in professional development and assumes responsibility for keeping knowledge of skills current
Office Responsibilities
Answers telephone calls in a professional manner and refers patient problems to Practitioner
Interacts professionally with patients and families. Exhibits ability to prioritize and organize work
Follows through on assigned tasks
Participates in departmental performance improvement activities by collecting, analyzing, and reporting data
Knowledgeable of and compliant with clinic policies and procedures
Exhibits cooperation and positive attitude and maintains a good working relationship with all clinic staff
Completes incident reports and forwards to Practitioner when appropriate
Completes routine equipment checks and stock supplies\
Orders supplies as needed
Monitors, orders, and stocks exam rooms with supplies as needed.
