Provide guidance and collaborative case management to veterans to help them achieve independence in housing, employment, and health. Responsibilities include conducting assessments, creating individual action plans, and coordinating care with VA personnel and community partners.
Requirements summary
A high school diploma is required, with a preference for one year of experience in social services and experience working with veterans or homeless populations. A valid driver's license and proficiency in Microsoft Office are mandatory.
high schoolCase ManagementDocumentationTeam CollaborationHIPAA ComplianceInterpersonal CommunicationEmployment CounselingCrisis InterventionMicrosoft OfficeCare CoordinationReport PreparationClient AssessmentResource CoordinationHousing PlacementLife Skills FacilitationHMIS Data EntryDrug and Alcohol Screening
Job description
Job DetailsLevel
ExperiencedJob
Location:
USVETS
Los
Angeles -
Los
Angeles,
CA 90015Position
Type:
Full
TimeEducation
Level:
High
SchoolSalary
Range: $21.78 - $27.23
HourlyTravel
Percentage: Up to 25%Job
Shift:
DayJob
Category: Admin - Clerical Case Manager I Los Angeles, CA | Full-Time | Non-Exempt $ 21.78 - 27.23 Lead with heart, serve with purpose. Join U.S.VETS to empower homeless and at-risk veterans & families rebuild their lives. Are you looking to launch or develop a career that truly makes a difference? U.S.VETS—the nation’s largest nonprofit dedicated to preventing and ending veteran homelessness—is seeking a compassionate and motivated Case Manager I to join our team. This is an ideal opportunity for someone who is eager to learn, grow, and be part of a supportive team that helps veterans rebuild their lives. As a Case Manager I, you’ll provide hands-on support to veterans as they work toward stable housing, employment, and overall well-being. You’ll work under the guidance of experienced supervisors and be part of a team that values collaboration, mentoring, and professional development.
What
You’ll
Do
Support
Veterans
One-on-One: Help veterans identify and work toward personal goals in housing, health, employment, education, and recovery.
Coordinate
Care: Connect clients with VA services and community partners to ensure access to mental health, physical health, legal support, and more.
Develop
Individual
Action
Plans (IAPs): Collaborate with clients and your supervisor to create clear, goal-oriented plans.
Track
Progress: Maintain accurate client records and progress notes, and update plans as needed.
Facilitate
Life
Skills
Support: Assist in group classes and workshops focused on daily living, wellness, and goal achievement.
Conduct
Benefits
Paid Holidays
Medical
Dental
Vision
Paid Vacation
Sick Time
Company Matching 401K
Home
Visits: Check in on clients in their housing environments to provide ongoing case management and support.
Transport
Clients in
Agency
Vehicles: Assist clients with getting to appointments, interviews, court appearances and other meetings as needed.
Collaborate &
Learn: Attend regular team meetings and trainings to stay connected and build your skillset. Programs You May Support
This role may be assigned to one or more of the following programs:
Transitional
Housing: Help veterans prepare for and transition into permanent housing.
SSVF (Supportive
Services for
Veteran
Families): Deliver rapid rehousing and homelessness prevention services. Permanent Housing (HUD-VASH, etc.): Focus on housing stabilization and long-term support.
Workforce
Development: Assist clients with employment plans, resumes, and job readiness.
Justice-Involved
Veterans: Provide pre-release and post-release support for veterans exiting incarceration.
Aftercare and
Counseling
Services: Offer ongoing case management and facilitate group or individual therapy (if licensed or certified). Qualifications High School Diploma required. One year of experience in social services or related field preferred. Case Manager I employees with over five years of experience in social services may have additional job duties as outlined in Case Manager II job description and may require less supervision. Experience working with homeless and/or veterans preferred. Certification in Substance Abuse Counseling preferred. Experience facilitating support groups preferred. Strong oral and written communication skills. Professional manner and appearance. Ability to work independently and within a team. Ability to take direction. Ability to work effectively with diverse group of clients, staff, and community members. Computer proficient in Microsoft Office and Internet. Valid drivers license required. Must meet company insurance requirements and complete a provided driver training course. United States Veterans Initiative is a non-profit organization whose mission is the successful transition of military veterans and their families through the provision of housing, counseling, career development and comprehensive support.
