Odyssey House INC·New York
The Administrative Assistant provides operational support to the Recovery Center by managing daily administrative functions, data tracking, and communications. Key duties include scheduling appointments, maintaining records, and providing logistical support for recovery groups and outreach events.
TITLE: Administrative Assistant
REPORTS: Director of Recovery Services
Flsa code: Non-Exempt
Part-Time - about 17 hrs. per week
Odyssey House Recovery Center - 2038 Davidson Ave. Bronx, NY 10453
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Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration.
If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real.
Major functions: Under the supervision of the Director of Recovery Services, the Administrative Assistant provides essential
administrative and operational support to ensure the efficient functioning of the Recovery Center. This role allows
peers and other program management to focus more fully on participant engagement by managing daily
administrative functions, data tracking, and communications systems.
1. Assist by answering telephones, taking messages and scheduling appointments.
2. Assist with data entry, reporting and record maintenance in compliance with program guidelines.
3. Coordinate participant scheduling, appointment reminders and intake processes.
4. Support internal and external communications (emails, mailings, distribution of program information, printing).
5. Type correspondence, reports, memos, etc.
6. Assists in tracking service delivery, volunteer stipends, outreach metrics, and training participation.
7. Maintains program and office supplies and ensures the organization of physical and digital files.
8. Maintain minutes for staff meetings, participant meetings, community meetings, etc.
9. Provide logistical support for recovery support groups, training sessions and outreach events.
10. Assist with procurement documentation, check requests, petty cash and metro card management and invoice tracking.
11. Attend regularly scheduled staff meetings.
12. Attend all required in-service training seminars.
13. Participate in quality improvement activities.
14. Other relevant duties as required.
Requirements: Education/Training and experience knowledge, skills and abilities
1. High School Diploma or equivalent; associate degree preferred.
2. Minimum 1 year of experience in an administrative or office support role, preferably in a community-based or health services setting.
3. Strong organizational and communication skills.
4. Proficiency with Microsoft Office suite (Word, Excel, Outlook).
5. Ability to manage multiple tasks and maintain attention to detail in a fast-paced environment.
6. Commitment to supporting recovery-centered and trauma informed services.
7. Familiarity with confidentiality protocols and HIPAA compliance preferred.
Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.
Market context
Operations roles in New York healthcare often stay in demand because organizations need reliable support for scheduling, records, and day-to-day workflow. Competition can be stronger for candidates who already know EHR systems and basic quality measures, and this posting also notes a high school diploma or GED, with an associate degree in HIM and practical experience considered. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show practical systems experience and attention to detail.
