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Citizen Advocates, Inc. logo

Targeted case manager

Citizen Advocates, Inc.·Ogdensburg, New York

$18 - $22/hr·Full Time·On Site·0-2 yrs·Posted 2 months ago
Practice for this role

About the role

The Targeted Case Manager is responsible for securing benefits, coordinating community resources, and providing advocacy for individuals to ensure continuity of care. They monitor progress through collaboration with families and service providers while maintaining detailed consumer records.

Job DetailsJob Location

  • 1003
  • Park
  • Ogdensburg -
  • Ogdensburg,
  • NY 12953Position
  • Type:
  • Full
  • TimeSalary
  • Range: $18.00 - $22.00 HourlyEssential Functions (Job Duties) 1. Working to secure Medicaid and other relevant benefits. 2. Interviewing and screening for individuals needs and program eligibility. 3. Assisting individuals in maximizing community integration and normalization. 4. Providing leadership in the coordination of resources. 5. Referral of individuals to community and social support services. 6. Transitional Care and linkage, including follow-up from inpatient and other settings. 7. Provide support in navigating complex health care and social service systems. 8. Provide individuals and families support toward goals. 9. Provide advocacy for needed services. 10. Provide on-site crisis intervention and skill teaching when other services are not available. 11. Monitor and follow up contacts and other activities (at least one annual monitoring). a. To ensure services are consistent with the individuals’ treatment plans. b. To ensure services are adequately addressing individuals’ needs and wellness recovery goals. 12.
  • Monitor progress by collaborating with: a. The individual. b. The individual’s family or collaterals. c. Service providers. d. Other relevant entities or individuals. 13. Consulting with collaterals, with clients’ permission, with the goal of improving the individuals’ outcomes while assisting them in addressing their goals. 14. Taking the lead role when collaborating with service providers in a coordinated effort to ensure continuity of care for the individual. 15. Preparing and maintaining consumer records in accordance with departmental procedures. 16. Developing other services to meet clients’ needs when no appropriate services exists, or when existing services are inadequate. 17. Reporting to supervisor/manager/director for all emergencies and other concerns and work toward a resolution. 18. Other duties as assigned to meet the needs of the consumers and department. 19. Adhere to agencies policies and procedures. Competencies 1. Confidentiality 2. Crisis Management 3. Customer/Client Focus 4. Problem Solving/Analysis 5. Time Management 6. Communication Proficiency 7. Teamwork Orientation 8. Technical Capacity 9. Comply with all CABHS policies and procedures QualificationsPhysical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of Work This is a full-time position. 40 hours per week
  • Workweek schedule: Schedule determined by supervisor to meet location/departmental needs. Hours and schedules may vary depending on Company need and workload. Employees will be given as much notice as possible when such changes occur. Travel Minimal. Required Education and Experience 1. High school diploma or equivalent. 2. Work with mental health or substance use populations preferred. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

A high school diploma or equivalent is required for this position. Experience working with mental health or substance use populations is preferred.

  • high school
  • Case Management
  • Advocacy
  • Time Management
  • Confidentiality
  • Patient Monitoring
  • Problem Solving
  • Crisis Intervention
  • Communication Proficiency
  • Community Integration
  • Resource Coordination
  • Teamwork Orientation
  • Medicaid Coordination

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$18 - $22/hr
Location
Ogdensburg, New York
Posted
May 8, 2026
Closes
Aug 31, 2026
Application
Employer website
Citizen Advocates, Inc. logo

Hiring organization

Citizen Advocates, Inc.

Citizen Advocates, Inc. is a leading provider of caring, professional, and certified care to thousands of individuals in need of developmental, behavioral health and addiction prevention, treatment and recovery services throughout Franklin, Clinton, Essex, Hamilton and St....

Salary listed on 22 jobs
IndustryHospitals and Health Care
TypeNonprofit
Size501-1,000 employees
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Market context

Behavioral health roles in New York

Behavioral health roles in New York are often in steady demand, especially for clinicians who can support diverse age groups and handle assessments or admissions. These positions can be competitive because employers commonly look for independent licensure, while also considering associate-level candidates with clear growth toward full licensure. Review the AI-summarized requirements and benefits here to save time, then confirm your licensure status and assessment experience before applying.

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