Community Health Worker - RCCC

Additional duties and responsibilities

• Empower clients to engage, stay engaged, re-engage with community services.
• Educate uninsured clients into available health insurance programs; assist them in choosing an MCO and identifying a primary medical provider.
• Refer to relevant programs that assist residents of Baltimore City, Baltimore County, or Anne Arundel County or any other Maryland districts as needed.
• Perform other duties and responsibilities as assigned.
• Attend all mandatory training courses and scheduled meetings.
• Obtain DPSCS training to access Maryland State Institutions
• Follow HIPAA, confidentiality, and mandated reporting.
• Report to appropriate authority representative; in cases of abuse, neglect, or imminent danger.
• Must be able to work flexible non-traditional hours as needed.

Qualifications

Education, Experience, Certifications and Licensures

• Minimum high school education or GED required - Bachelor’s degree preferred in Human/Social Services
• Six (6) months’ experience working in a Community Health Worker (CHW) role or in another position with the provision of social services, supportive services, personal care, or related duties.
• Reliable transportation
• Active Maryland Community Health Worker Certification or the willingness to obtain certification within 12 months of hire.

Knowledge, Skills & Abilities

• Strong computer literacy skills, specifically with MS Word, Excel, Outlook, and SharePoint (365).
• Detail oriented to complete requirements of files and contract compliance.
• Sensitivity to cultural and socioeconomic characteristics of population served.
• Excellent oral and written interpersonal and communication skills required.
• Proven ability to work efficiently and meet deadlines.
• Ability to be flexible and creative.

Compensation

In compliance with Maryland's wage transparency requirements, the compensation for this role has been included in the posting. Additionally, the benefits package includes vacation, sick, personal, and mental health leave, a 401k retirement plan with employer match, medical, dental, life, short-term and long-term disability insurance, company-paid life insurance, voluntary life insurance options, Health Savings Account (HSA) and Flexible Spending Account (FSA) options, and a voluntary emergency savings fund with employer match.

• EEO Statement HealthCare Access Maryland provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification.
• Equal employment opportunity includes, but is not limited to, hiring, training, promotion, demotion, transfer, leaves of absence, and termination.
• HealthCare Access Maryland takes allegations of discrimination, harassment, and retaliation seriously and will promptly investigate when such behavior is reported.
• Safety & Health Responsibilities: HCAM is committed to providing and maintaining a safe, secure and healthy work environment for all employees, clients served, volunteers and visitors.
• As part of this commitment, HCAM has developed safety, security and occupational health policies, practices, and standards.
• With this understanding, all employees are required to: Adhere to all local, state and federal safety and environmental codes, ordinances, standards and laws; adhere to all HCAM and local safety plans, policies, practices and standards; be aware of and follow all safety rules of your work site; report any unsafe conditions or accidents to your supervisor; practice standard precautions (formerly universal precautions) at all times, and; participate in mandatory or available safety training.