FAMILY HEALTH CENTERS·Bridgeport, Washington
Collaborates with the medical team to provide comprehensive patient care, including communicating health information and managing EHR documentation. Performs invasive procedures for blood withdrawal and assists providers with patient education and clinic operations.
Works with the medical team to provide quality and comprehensive care to patients.
Primary duties and responsibilites: Communicates health information to patients, support staff, and team members
Answers patient phone calls, documents and communicates questions in Electronic Health Records (EHR) to provider if necessary
Relays appropriate information to the patient from provider documents in EHR
Assists providers with patient education
Monitors and processes voice mail, EHR messaging and email in a timely manner
Patient Care: a) Performs capillary, venous, or arterial invasive procedures for blood withdrawal
b) Performs finger or heel capillary stick only for purposes of microbiological testing
c) Performs standing orders for patients as approved by the Medical Director
Responds to emergency situations throughout the clinic as needed
Attendance: Ensures attendance and hours worked are accurately recorded in computerized timekeeping system
Properly manages paid vacation and sick leave
Responsible for regular, predictable attendance and to work hours as scheduled, which may include evenings or weekend.
General development: Requires more general organizational skills
Job duties require the ability to work independently and as part of a team
Job responsibilities require individual development of priorities for effective performance of duties, including re-prioritization in response to changes in circumstances
Employees are expected to determine an effective response to situations encountered within established precedent
Work requires consideration of the impact of work product on other employees in the work process
Professional &technical knowledge
Possesses a basic level of written and verbal communications skills, computational and computer skills and mathematical knowledge typically acquired through completion of a high school program or equivalent.
Job duties require specific knowledge and training acquired during completion of on the job training and/or completion of a phlebotomy course
Licenses and certifications: Must have current certification from the State of Washington as Medical Assistant Phlebotomist
Ability to prepare basic correspondence and simple reports using computer.
Ability to create, send and manage email.
Ability to access and complete data entry in the Electronic Practice Management (EPM) program
Ability to access web-based applications and other computer programs including tele-health.
Fully functional in use of the Electronic Health Records (EHR) program
Work environment: Work is performed in an ambulatory care setting, which may include the requirement of working at other sites
Requires a high school diploma or equivalent and a current State of Washington certification as a Medical Assistant Phlebotomist. Must possess basic computer skills and the ability to work independently or as part of a team in an ambulatory setting.
Market context
In Washington, support-services roles in healthcare are typically in steady demand because clinics, hospitals, and long-term care settings need staff who can keep patient flow moving and support licensed teams. These positions are competitive when employers want candidates with a high school diploma, LPN, MA, or CNA training, valid Washington licensure, and BLS certification; EKG and arrhythmia training after hire can also be part of the path. Review the AI-summarized requirements and benefits here to save research time, then confirm your license status and certification readiness before applying.
