State of Florida·West Palm Beach, Florida
Conduct evidence-based assessments using the Questionnaire for Situational Information (QSI) for eligible persons with developmental disabilities. Perform quality assurance procedures and monitor programs to ensure standards of quality are met statewide.
Requisition No: 875095
Agency: Agency for Persons with Disabilities
Qsi assessor - Ops - 67940067
Pay Plan: Temp
Position Number: 67940067
$22.00 Hourly
Closing Date: 09/10/2026
Senior Human Services Program Analyst - Other Personal Services (OPS)
Working title: Quality Supports Assessor
Position number: 67940067
This position is a Telework position.
The Benefits of Working for the State of Florida
Working for the State of Florida is more than a paycheck. The State’s total compensation package for eligible employees features a highly competitive set of employee benefits, including:
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
Retirement plan options, (For more information, please click www.myfrs.com [http://www.myfrs.com/]).
And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com [http://www.mybenefits.myflorida.com/].
The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self-motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics.
This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.
*Responses to the qualifying questions are required and must be verifiable based on your submitted application, and “see resume” will not be considered an acceptable response.
$22.00 Hourly
This is a professional OPS position with the responsibility of a Questionnaire for Situational Information (QSI) Assessor who conducts evidence-based assessments for the Agency for Persons with Disabilities using the Questionnaire for Situational Information for all APD eligible persons and conduct statewide productivity quality assurance procedures to ensure systematic monitoring and evaluation of programs to ensure that standards of quality are being met.
The Work You Will Do
Successfully complete assessments using the QSI, which includes reviewing information gathered from the person’s records; conducting face-to-face interviews with the person with a developmental disability and the person’s guardian and family; and interviews the person’s caregivers, health care personnel, waiver/pre-enrollment support coordinator, or service providers as appropriate, verifying demographic information; and assessment results with the waiver/pre-enrollment support coordinator; as well as entering the results into the QSI online application.
Review the person’s central record/ iConnect record including recent assessments, progress notes from medical records, school records, previous support plans, and other collateral sources, as appropriate.
Refer persons and family members to their Waiver or Pre-enrollment Support Coordinator for provider information and available resources in the community, based on needs identified during the administration of the QSI.
Schedule meetings and follow-up telephone sessions to conduct interviews with the person eligible for services from APD, family members, guardians, waiver/pre-enrollment support coordinator, and providers, and support staff if needed, to complete a comprehensive review of the person’s needs for completion of the QSI.
Communicate a person’s needs for follow-up by the Regional Medical Case Manager or Regional Behavior Analyst following completion of the QSI.
Verify that all demographic information is correct for the person being assessed. If the information requires updating, alert the person’s waiver support coordinator/pre-enrollment coordinator of the corrections required in iConnect to assure accuracy.
Attend meetings, complete training, and annually demonstrate inter-rater reliability on the QSI for recertification as an QSI Assessor.
Perform other duties as assigned, including administrative tasks.
Knowledge, Skills, And Abilities
QSI protocol: its purpose, ability to score and interpret QSI items correctly.
Person-centered process used in conducting interviews for the QSI.
APD processes and procedures, including i-Budget/ Waiver and pre-enrollment.
Use computer-based systems, including the
APD intranet: iConnect, SharePoint, Microsoft Office, Microsoft Teams, and Excel spreadsheets.
Communicate effectively in face-to-face, electronic, and written formats.
Establish and maintain effective working relationships with persons, families, providers, and staff within the region and statewide.
Prepare reports.
Manage, organize, analyze, and monitor data related to the QSI.
Administer APD approved functional needs assessments.
Travel for work purposes.
Applicants must complete all fields in the Candidate Profile, including their work history with the month and year, to qualify for this position.
Resumes and other documentation can be attached to provide additional information, but these will not replace the required completed Candidate Profile.
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you will be required to repay all benefits received depending upon the date of your retirement.
As a condition of employment, a person appointed to a position in the State Personnel System is required to participate in the Direct Deposit Program.
Rather than receiving a paper paycheck, your funds will be deposited directly into your account at your financial institution.
This will be accomplished by Electronic Funds Transfer.
Banks, savings and loan associations, and credit unions are eligible to accept such deposits.
Retirement funds are also required to be in the Direct Deposit Program.
It is the policy of the Florida Agency for Persons with Disabilities that applicants for employment undergo Level 2 employment screening in accordance with the requirements of Chapter 435, Florida Statutes, as a condition of employment or being permitted to serve as a volunteer.
No applicant for a designated position will be employed or permitted to volunteer until the Level 2 screening results are received, reviewed, and approved by the Agency. Level 2 background screening shall include, but not be limited to, fingerprinting for Statewide criminal and juvenile records checks through the Florida Department of Law Enforcement, and Federal criminal records checks through the Federal Bureau of Investigation and may include local criminal records checks through local law enforcement agencies.
Pursuant to S. 110.1127(1), Florida Statutes, this position requires a background investigation, including fingerprinting.
APD only hires U.S. citizens, and those lawfully authorized to work in the U.S. APD participates in the U.S. government’s employment eligibility verification program (E-Verify). E-Verify is a program that electronically confirms an employee’s eligibility to work in the U.S. after completing the employment eligibility verification form (I-9).
All applicants should complete the online application process. If assistance is needed to apply for this position, please call the people first service center at 1-877-562-7287.
Responses to the qualifying questions are required to be considered for this position. Answers to the qualifying questions must be verifiable based on your submitted application.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Market context
In Florida, administration roles in healthcare often draw steady interest because employers want candidates who can keep patient flow, records, and front-office tasks organized. These positions are competitive when applicants bring clinical-setting experience, especially a medical background such as Medical Assistant work, along with strong communication and scheduling skills. Review the AI-summarized requirements and benefits on this platform to save time, and confirm your experience matches the clinical setting and diploma requirement before applying.
