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Qualified Professional / Mobile Crisis Responder / QP / LPC

RHA Health Services, LLC·Burlington, North Carolina

Full Time·On Site·Remote friendly·2-5 yrs
·Posted 2 months ago
Practice for this role

About the role

The Mobile Crisis Responder will support individuals and law enforcement in de-escalating behavioral health crises and linking individuals to appropriate services. Responsibilities include facilitating relationships, providing supportive counseling, and performing case management functions.

We are hiring for: Qualified Professional / Mobile Crisis Responder / QP / LPC

Type

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

RHA is providing Mobile Crisis Management to Alamance, Person, and Caswell Counties! Seeking Qualified and Associate Professionals and/or Licensed or Provisionally Licensed individuals with experience providing crisis response services. MCM is a 24 hour/365 days service so there will be a variety of shifts available. Come join a dynamic agency in the development of this important service to your communities!

Trained Crisis Responders support individuals and law enforcement to identify and deescalate people experiencing a behavioral health crisis or who are in need of detox services, assess for level of care, and link with appropriate services. The goal of Mobile Crisis Management is to help people address their treatment needs and connect with community based services, and avoid unnecessary hospitalization or contact with the justice system.

Position Requirements

: Must meet the requirements of a Qualified or Associate Professional OR a Licensed or Provisionally Licensed Clinical Professional in NC. Must have at least one year of crisis service experience.

Job Responsibilities

Additional responsibilities of the Behavioral Health Specialist include

  • Facilitating relationships and serving as a link between the company, parents, guardians, local agencies and the community
  • Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the recipient’s daily living and personal development, providing supportive counseling
  • Supporting the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management
  • Participating in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates “first response" resources according to consumer need and the PCP
  • Performing Case Management functions of linking and arranging for services and referrals
  • Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting PCP implementation
  • Monitoring utilization of service to ensure that it is effective, appropriate, and within the limits set forth in both rule, PCP, and the service authorization

Candidates for the Behavioral Health Specialist role are considered “Qualified Professionals" based on the following criteria:

Education

• Bachelor Degree (Not Human Services field) & 4+ years full-time experience with population served

  • OR
  • Bachelor Degree (in Human Services field) & 2+ years full-time experience with population served
  • OR
  • Master’s Degree or Higher & 1+ years full-time experience with population served.
  • AND
  • License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession.

Definitions

  • Human
  • Service
  • Degrees
  • Include: Social Service, Sociology, Psychology, or other Human Service Degrees.
  • Populations
  • Served
  • Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child

Pre-employment screening

Complete criminal background

Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)

Drug testing

Education verification and other credentialing based on position requirements.

Proof of employment history or references (if required)

Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees

  • Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
  • Employee perks and discount program: to help you save money!
  • Paid Time Off (full-time employees only)
  • Health/Insurance (full-time employees only)
  • 401(k) retirement savings program
  • Wellbeing
  • Programs: Physical, Emotional and Financial
  • Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
  • Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above

Benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Location
Burlington, North Carolina
Posted
May 12, 2026
Application
Employer website
RH

Hiring organization

RHA Health Services, LLC

At RHA Health Services, the people we serve and support are at the very center of everything we do. Founded in 1989, RHA began as a small provider of support services to people with intellectual and developmental disabilities in North Carolina. Over the years, we have expanded...

Salary listed on 155 jobs
IndustryIndividual and Family Services
TypePrivately Held
Size5,001-10,000 employees
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Market context

Behavioral health roles in North Carolina

Behavioral health employers in North Carolina often look for licensed or credentialed clinicians, and this role requires registration with the North Carolina Substance Abuse Professional Certification board. These positions can be competitive because employers may prefer a bachelor’s degree and want candidates who can work within treatment, documentation, and care coordination expectations. Review the AI-summarized requirements and benefits here to save time, and confirm your credential status before applying.

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