SOUTH MIDDLESEX OPPORTUNITY COUNCIL·Springfield, Massachusetts
Provide individual and group recovery support services to patients with substance use disorders to help them achieve sustained recovery. Responsibilities include establishing recovery plans, attending Drug Court sessions, and transporting clients to community resources.
The Case Manager - Recovery Coach (CMRC) will provide recovery support services to patients with substance use disorder (SUD) and will assist patients in achieving sustained recovery. This position will maintain ongoing patient support of recovery, as well as ambivalence and will serve as a motivator.
Flexible schedule, work/life balance and a 35-hour work week.
Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
Employer Paid Life Insurance & AD&D and Long-Term Disability after 6 months of employment.
Two Comprehensive Medical Plans with HRA Employer cost-sharing and 79% of premiums covered by the Employer.
Dental w/ Orthodontic Coverage with 75% of premiums covered by the Employer
EyeMed Vision Insurance
403(B) Retirement Plan with a company match on day one.
Additional voluntary benefits including – additional Term and Whole Life Insurance policies, Accident Insurance, Critical Illness, and Short-Term Disability.
Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.
Directly reports to Substance Use Program Counselor. Direct reports of this position are none.
Ability to drive. Ability to ascend and descend stairs.
This position will be located at Open Door Social Services. Travel with clients is required. As part of the responsibilities of this position, the Recovery Coach will have direct or incidental contact with clients served by Open Door in various programs funded or administered through the City of Springfield Department of Health and Human Services – Health Services for the Homeless Health Center. A successful CORI background check is required.
8:30AM - 4:30PM. Includes a 1-hour unpaid lunch break. 35 Hours per week
Market context
Operations roles in Massachusetts often draw steady demand in healthcare and education settings because employers need reliable coordination, compliance, and day-to-day service support. These positions can be competitive when they require specialized credentials, and this role adds a nutrition degree, dietetic internship, RD status or eligibility, and Massachusetts LDN licensure or eligibility. Review the AI-summarized requirements and benefits on this platform to quickly compare fit against the original posting, then confirm your licensure timeline before applying.
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