Neighborhood Service Organization
Location
Detroit, Michigan
The Case Manager provides assessments, develops service plans, and facilitates access to housing and healthcare for individuals in emergency shelters. They are responsible for intensive support services, documentation in electronic record systems, and coordinating with community resources to ensure successful housing placement.
Candidates must possess a BA, BS, or BSW in human services, social work, or a related field. The role requires the ability to manage a caseload and maintain professional relationships with community resource providers.
The Emergency Shelter Case Manager, as part of the Homeless Recovery Services team, and in collaboration with the person served, is responsible for providing assessment, case plan development, and facilitating access to housing, primary and behavioral healthcare, substance abuse treatment, employment opportunities, and other mainstream benefits. The Emergency Shelter Case Manager provides services to an assigned caseload under the supervision of the Program Manager of Shelter Services.