Engagement Assistant, Assisted Living

Why You’ll Love Working at Milestone

Milestone is one of the fastest-growing senior living operators, with 100+ years of combined industry and hospitality experience. We focus on teamwork, creativity, and making a real impact for our residents and staff.

• Perks & Benefits
• Medical, Dental, Vision (full-time employees)
• 401(k) with employer match
• Generous PTO
• Pet insurance
• Perks at Work
• Employee Assistance Program
• Voluntary benefits options

About the Role

We’re seeking an Engagement Assistant to support resident activities in our Independent and Assisted Living communities. Reporting to the Engagement Specialist, you’ll help residents participate in meaningful programs, coordinate outings, and assist with events that enrich the daily lives of our residents.

• What You’ll Do
• Complete Resident Interest Worksheets for all new residents within 7 days of move-in
• Orient residents to the engagement program and available opportunities
• Follow scheduled activities with minimal changes; assist in arranging entertainment within budget
• Promote all programs to maximize resident participation
• Support quarterly events that may also serve as marketing opportunities
• Help organize resident outings, including trips, medical visits, and destination activities
• Assist with transportation and mobility during outings
• Ensure a safe work environment for yourself and others, following Safety Committee standards
• Foster teamwork, take initiative, and support coworkers, residents, and visitors
• Perform other duties as assigned

• What We’re Looking For
• High School Diploma or equivalent required; Associate or Bachelor’s degree preferred in Social Services, Business, or related field
• Minimum of three years’ experience in assisted living preferred
• Experience with Microsoft Word and Excel preferred
• Commercial Driver’s License (CDL) preferred
• Strong written and verbal communication skills