Intermountain Health
Salary
$20 - $28 / HOUR
Provide comprehensive care for Parkinson's patients in an ambulatory clinic, including rooming patients and managing communications via telephone and MyChart. Act as the first point of contact for patients and collaborate with a multidisciplinary team to implement a proactive, value-based care model.
Requires completion of a Medical Assistant program, one year of MA experience, or an active RN/LPN license in Utah, along with BLS certification. Candidates must possess basic computer skills and strong interpersonal communication abilities.
A Medical assistant has accountability for providing care to patients in an ambulatory clinic setting. This will involve caring for patients with acute and chronic needs. A Medical Assistant will be responsible for communicating clearly with patients seeking care through different modalities including telephone and in-person interactions. Shift Details: 40 hours/week, Full Time. Clinic hours are Monday- Friday 8:00am- 5:00pm. Schedule will be Monday- Friday 8:00am-5:00pm. Unit/Location: Cottonwood - Parkinson's Elevated Clinic Additional Details: *This is a unique opportunity within a pilot program and a new care model. The ideal candidate will be motivated, creative, flexible to change and excellent at collaborating with a team. Please read the information below for more details about this program/clinic. Parkinson’s Elevated is designed to transform Parkinson’s care through a proactive, value-based model focused on optimizing healthspan rather than reacting to disease progression. Parkinson’s disease affects every organ system in the body, is often difficult to diagnose, and requires coordination across specialties. Despite extensive research, no cure exists, and high-intensity aerobic exercise—currently the intervention with the strongest evidence for disease modification—is not routinely prescribed. Parkinson’s Elevated addresses these challenges by pairing a movement disorders neurologist with a primary care provider who assume comprehensive responsibility for all aspects of a patient’s care. Care is delivered by this integrated team in a single physical location-but follows the patient wherever they are (eg: home, vacation, hospital, emergency room, rehabilitation facility) via telemedicine. When additional expertise is required, patients are referred to specialists with experience in Parkinson’s disease. The program emphasizes 24/7 access to a care team that knows their patients and incorporates exercise as medicine, prescribed with the same rigor as pharmacologic or surgical therapy. Dr. Kathleen McKee and geriatric primary care provider Cynthia Papadopolous, PA are piloting this model for Select Health members. Based at Cottonwood Medical Clinic, they care for patients across the Intermountain West, with telemedicine expanding access for individuals in rural communities throughout the Intermountain West. The Parkinson's Elevated Medical assistant will join a team that is uniquely laser focused on comprehensive, integrated, and patient-centered care. Successful candidates will demonstrate strong work ethic, ability to think critically and problem solve, and intrinsic motivation to do the right thing for people with parkinsonism. The Parkinson's Elevated Medical Assistant will have accountability for providing care to patients in an ambulatory clinic setting. This will involve caring for patients with acute and chronic needs. The Parkinson's Elevated Medical Assistant will be responsible for communicating clearly with patients seeking care through different modalities including telephone and in-person interactions. The Parkinson's Elevated Medical Assistant will be in clinic five days a week and responsible for rooming patients when the providers are seeing patients (currently two days / week). Between rooming patients and on the other three days when there are no patients to room, the Medical Assistant will serve as first point of contact for all patients via telephone and mychart during business hours. Successful candidates will demonstrate a desire to assume ownership of the role through ensuring all messages and calls are addressed in the same day and in clearly communicating with the team during absences. Of note - Dr. McKee will be taking 24/7 call after business hours. The unique feature of this new care model is quick and seamless access to a team of care providers who know the patient - and the medical assistant will often be the first point of contact. This is a unique medical assistant role in which The Parkinson's Elevated Medical Assistant will be able to develop relationships with the panel of Dr. McKee and Cynthia Papadopolous. Additionally the medical assistant will take a leading role in care and process design for this unique care model. There will be opportunities to innovate with a creative team. Are you interested in advancing your career while helping people live the healthiest lives possible? As a Medical Assistant at Intermountain Health, you will play a vital role in supporting our clinical team, ensuring our patients receive the best care. At Intermountain, you will be part of a team that values career advancement, innovation and collaboration, where your skills are valued, and your contributions make a lasting impact. Join an organization that invests in your growth—with many career paths to explore, like Medical Assistant Senior, Registered Nurse, Practice Manager, and more! Intermountain offers employees up to $5,250 annually for education assistance and partners with schools for debt free programs What does it mean to be a caregiver with Intermountain? Check out this video and learn more and discover the “Power of We.” As a Medical Assistant at Intermountain Health, you will play a vital role in supporting our clinical team, ensuring our patients receive the best care by: Providing Patient Care: Under the direction of the Clinician, providing care to patients by assisting the provider to gather information that is relative to the patient’s visit and condition. Effective Communication: Communicating clearly with patients seeking care through different modalities including telephone and in-person interactions. Team Collaboration: Working with cross functional teams to collaborate on patient care. Attention to detail and follow-through are key components in helping to provide the care that is needed.
This position requires one of the following: Proof of completion of a Medical Assistant program OR at least one year of Medical Assistant work experience OR current active and in good standing RN/LPN license to practice nursing in the state of Utah Current Basic Life Support Certification (BLS) for healthcare providers. Must be obtained prior to start date Demonstrated basic computer skills involving word processing and data entry. Professional manner and strong interpersonal and communication skills. Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers. Utah Only: If certified with less than one year of MA experience, caregivers may attend a yearlong MA residency program
Experience in an outpatient clinic or other healthcare setting. Computer literacy in using electronic medical records (EMR) systems and other relevant software. Current national MA certification from one of the following national MA certifications or registrations: Registered Medical Assistant (RMA) of AMT, National Certified Medical Assistant (NCMA), Certified Clinical Medical Assistant (CCMA) or Certified Medical Assistant (CMA) of the AAMA Physical Requirements Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies. Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc. Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.) May be expected to stand in a stationary position for an extended period of time. For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
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