Howard Brown Health·Chicago, Illinois
Supports the delivery of clinical care by rooming patients, documenting vitals, and collecting laboratory specimens. Assists providers during examinations and procedures while maintaining clinic equipment and inventory.
Rooted in LGBTQ+ liberation, Howard Brown Health provides affirming healthcare and mobilizes for social justice. We are agents of change for individual wellbeing and community empowerment.
Vision: Howard Brown Health envisions a future where healthcare and transformative social policies actualize human rights and equity for all.
Community-based health clinics in some of Chicago’s most underserved neighborhoods
The largest LGBTQ health provider in the Midwest
Latinx inclusive community based on respect, equal opportunity, and appreciation of diversity to provide the culturally competent support and services within Howard Brown Health.
A Medical Assistant supports the delivery of care to patients and guides patients throughout the flow of clinical care appointments, under the direction of the Practice Manager and the care team Provider. This role performs patient support services including, but not limited to, rooming, taking and documenting vitals, collecting lab samples, and supporting patients with the acquisition of ancillary services, following the Patient-Centered Medical Home standard model of care.
$24.39/hour
$27.67/hour
$28.44/hour
Performs routine clinical and technical functions, including measuring and recording vital signs, weight, height, and SPO2 (pulse oximetry), and medical equipment use and maintenance.
Assists licensed Medical Providers with recording and updating patient medical, social, and medication histories.
Assists licensed Medical Providers during in-person and virtual appointments, patient examinations, and procedures; and provides instructions to patients as directed by the Provider.
Performs EKG, spirometry tests, hearing tests, vision/acuity tests, and any other ambulatory testing ordered by a licensed Medical Provider.
Supports laboratory operations of specimen requisition review and all blood and non-blood specimen collections identified through venipuncture or capillary procedures, patient self-collection protocol, proper specimen labeling, and complete specimen processing as specified by third-party laboratory requirements.
Performs medical equipment maintenance and logging, including the decontamination, preparation, sterilization, and distribution of required instruments and equipment throughout the clinic, utilizing infection control and safety practices during all process phases.
Prepares and administers vaccines following licensed Medical Provider instructions and/or standing order protocols.
Reports patient observations to the responsible licensed Medical Provider.
Records collected patient health data in the EMR (Electronic Medical Record) system and manages EMR patient messages and medical refill requests.
Maintains and reports clinic supply inventory needs and stocks essential clinical areas for patient care as necessary.
Ensures the cleanliness and organization of clinic examination rooms, equipment, and work areas.
Maintains logs for refrigerator/freezer temperatures, medication storage, controls for care point-of-care testing, and the maintenance of other medical equipment, as necessary.
Participates in quality assurance processes via data collection, results evaluation, and recommendations implementation.
Attends and participates in huddles, mandatory department meetings, job-specific trainings, and development sessions.
Medical Assistant levels II and III provide support with training of new hires and act as preceptors for externs.
May work at other Howard Brown Health healthcare centers, as assigned.
Performs related duties as assigned.
Certified Nursing Assistant (CNA) with 2-3 years of experience in a medical setting that includes demonstrated Phlebotomy experience is required.
Medical Assistant II
High school diploma/GED or equivalent is required, and 2-4 years of experience working as a Medical Assistant at HBH, or external Medical Assistant experience is required (This does not include externships and training). A Bachelor’s degree or higher in a medical/ healthcare or related field may substitute the required experience on a year-for-year basis.
Current certification as a Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) is required.
Registered Medical Assistant (RMA) through American Medical Technologists (AMT) American Medical Technologists (AMT) is required.
National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) is required.
Medical Assistant III
High school diploma/GED or equivalent is required, and 2-4 years of experience working as a Certified Medical Assistant at HBH; or Certified Medical Assistant with 4-6 years of experience working as an uncertified Medical Assistant is required (This does not include externships and training). A Bachelor’s degree or higher in a medical/ healthcare or related field may substitute the required experience on a year-for-year basis.
Current certification as a Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) is required.
Registered Medical Assistant (RMA) through American Medical Technologists (AMT) American Medical Technologists (AMT) is required.
National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) is required.
Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) is required.
All Medical Assistant I and II requirements must be completed and maintained.
Certification is expected to be maintained and additional trainings must be completed including EMR superuser training and leadership cohort.
Phlebotomy certification OR eligibility to sign up for phlebotomy certification upon hire is preferred.
PCMH site champion.
Bilingual- (English/Spanish)—written and verbal is preferred.
Experience in a healthcare setting serving HIV/AIDS clients is preferred.
Experience with Obstetrics and Pediatrics is preferred.
(Physical demands that must be met in order to successfully complete the essential functions of the job)
Requires the ability to speak audibly and listen actively.
Requires ability to use computers, telephones, and other office equipment.
Requires the ability to sit or stand for extended periods of time.
May require occasional bending and lift up to 25 pounds.
May require periodic travel.
EQUAL OPPORTUNITY STATEMENT Howard Brown is an Equal Opportunity Employer. We encourage people of diverse ages, sexual orientations, gender identities and expressions, disabilities, religions, races, ethnicities, socioeconomic statuses, abilities, work, and life experiences to apply. We do not discriminate on the basis of race, color, creed, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or veteran status.
Requires a high school diploma and completion of an accredited Medical Assistant program or CNA certification with phlebotomy experience. Depending on the level, a CMA, RMA, NCMA, or CCMA certification and 0-6 years of experience are required.
Market context
In Illinois, support-services roles like this are typically competitive because employers look for a mix of early-career experience, an associate’s degree or equivalent training, and active imaging credentials. For this position, licensure and certification details matter, including ARRT status, an IEMA license, and CT certification within 13 months of hire. This platform AI-summarizes requirements and benefits from the original job description, saving you research time; before applying, verify your credentials and timeline against the posting.
