Directs social service functions to address the emotional and psychological needs of residents and their families across multiple levels of care. Acts as a resident advocate and facilitates the admission, orientation, and transfer processes for skilled nursing care.
Requirements summary
Requires a high school diploma or equivalent, with an associate degree or related certifications preferred. This is an entry-level position requiring strong communication, documentation, and interpersonal skills.
Part of a nationwide family of Continuing Care Retirement Communities is seeking a Social Services Assistant.
This position is responsible for directing the social service functions which include the planning, development and implementation of appropriate programs designed to address the emotional and psychological needs of campus residents in multiple levels of care and their families.
This position is responsible for actively participating in the resident assessment process and in assisting the facilitating of inter-facility transfers.
This position serves as a resident advocate within the campus.
ESSENTIAL RESPONSIBILITIES: Assist as the facility representative with prospective residents, families and discharge planners for persons in need of skilled nursing care.
Assist with orientation of residents to the skilled nursing facility and services.
Collect and accurately record admission data including social, medical and financial information and address questions and concerns and family adjustment.
Maintain current documentation in resident’s health record as it relates to the social services care component of the comprehensive care plan for each resident as identified by the interdisciplinary team.
Participate in resident care planning meetings for ongoing departmental communication and problem-solving of delivery of Social Services to residents and families.
Maintain contact with hospital discharge planners to assure continuity of care and continued physician service upon transfer.
Assist residents and/or families in selecting new physicians as necessary.
Assist in the communication of appropriate information to departments regarding admission or discharge.
Assure that appropriate care plan documentation as required by regulations and need is complete.
EDUCATION AND WORK EXPERIENCE: Required Degree: High School Diploma or the equivalent Preferred Degree: Associates Degree Certificate(s): Certifications in related areas are highly desirable.
Experience
Entry
Level
Knowledge,
SKILLS,
AND
ABILITY: Effective communication, organizational skills, and interpersonal skills Strong documentation skills, keep files updated, establish progress reports and collaborate with others in your filed to organize a comprehensive treatment or management plan for clients/patients.
Benefits
Dental Insurance
Disability Insurance
Employee Assistance Program
Paid Holidays
Paid Time Off
Vision Insurance
Medical Insurance
Pet Insurance
Tuition Assistance
Legal Services
Scholarships
Home Insurance
Auto Insurance
Fitness Center Use
Discount Purchasing Program
Employer Paid Group Term Life Insurance
403(b) With 3% Employer Match
Understand and follow all regulatory and corporate policies related to confidentiality of the resident’s medical, financial and personal information.
Physical
REQUIREMENTS: Sufficient physical ability and mobility to work in an office/community setting. Ability to stand or sit for prolonged periods of time. Ability to occasionally stoop, bend, kneel, crouch, reach, and twist. Ability to lift, carry, push, and/or pull light to moderate amounts of weight up to 50 lbs. Ability to operate various equipment base on department and weather conditions Engaging in repetitive movements of wrists, hands, and fingers – typing and/or writing.
Clarity of
Vision: For near visual acuity Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use of computers. For far visual acuity, Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well. For peripheral vision, observing an area that can be seen up and down or to right or left while eyes are fixed on a given point.
Compensation
Pay
Range: $17.52 - $23.06 per hour Reasonable Pay Estimate A reasonable estimate of the pay range for this position is $17.52 - $23.06 per hour. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity. For full time employees, we offer a generous benefits package that includes: Medical, dental and vision insurance Employer paid group term life and disability Paid Time Off (PTO) & six paid holidays 403(b) with a 3% employer match Fitness center use at most facilities.
Various voluntary benefits: Life, AD&D Tuition assistance and scholarships Employee assistance program Legal services, home/auto insurance, discount purchasing program Pet Insurance For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org. Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances. We believe we are a great place to work. Covenant Living & CovenantCare at Home are faith-based Continuing Care Retirement Community (CCRC) & Home Health organization. From the establishment of our first community – Covenant Home of Chicago in 1886 – to becoming the fifth-largest not-for-profit CCRC sponsor in the LeadingAge Ziegler Top 150, our goal has been to provide outstanding care and services to senior adults. We believe we are inspired to serve. We create joy and peace of mind for residents and their families by providing a better way of life. These are the standards of behavior we hold ourselves to in serving our residents. Safety I learn & follow safety policies & procedures. I immediately report unsafe conditions for staff, residents, & guests and fix when possible. I protect residents, co-workers, & myself from unsafe conditions and practices by reporting unsafe conditions and fixing it or having it fixed. Courtesy I smile & acknowledge everyone that I encounter. I carry myself in a manner that projects positivity, approachability, & respectfulness. I address the concerns of others by actively listening & seeking solutions. Responsiveness I take initiative to respond to the needs of others in a timely manner to achieve resolution. I anticipate the needs of others and respond in a timely manner. I communicate to others who need to join me in responding to the needs of others. I return phone calls within 24 hours. I identify action steps and communicate them to all vested parties. Image I ensure our environment is professional, welcoming, & clean. I follow CL policies, procedures, & all regulations. We believe in making a difference in other’s lives. We have approximately 3,200 employees serving more than 5,000 residents in our nationwide family of continuing care retirement communities and home health. Construction and development continues on several of our 14 campuses, ensuring ever more exciting opportunities for employees to serve residents.
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