Registered Nurse Triage- Primary Care- Ashwaubenon

This position will work 36 hours per week Registered Nurse

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• Come work where we specialize in you!
• We have nearly 2,000 reasons for you to consider a career with Prevea Health—they're our employees.
• We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration.
• At Prevea, we provide continuous education, training and support so every member of the team contributes to our success.
• Together we are the best place to get care and the best place to give care.

• Job Summary The Registered Nurse at Prevea plays a crucial role as an integral member of our clinic team, delivering patient-centered care.
• Responsible for triaging incoming calls from patients and families, assessing their needs, giving appropriate advice, and facilitating appointments with physicians and advanced provider clinicians.
• The Registered Nurse position will also provide hands-on direct patient care as needed.
• The Registered Nurse is accountable for the delivery of exceptional and safe care within the scope of practice as defined by the Wisconsin Board of Nursing and Prevea's policy.
• Through collaborative practice with members of the Prevea team, they are responsible for patient outcomes that meet the high quality of care provided by Prevea.

• What you will do
• Manages patient/family health concerns through telephone triage and consultation. Actively seeks information to understand patient circumstances, problems, expectations, and needs.
• Facilitates caller’s access to appropriate level of care by assessing needs and offering clinical options using medial judgement within scope of licensure. May also refer to health care providers, services, and community resources.
• Collaborate with other healthcare providers to develop and implement patient care plans to ensure the best possible care and outcomes of patients.
• Conducts telephone calls back to patients requiring follow-up care or provide test results. Also provides health counseling and education to patients and their families about their healthcare and any follow-up instructions.
• Provides direct patient care which includes, but it is not limited to the rooming of patients, obtaining medical information, performing comprehensive initial patient assessment, and maintaining patient charts/records. Assists the Physician or Advanced Practice Provider with procedures, notes their instructions/ordres and makes necessary arrangements to ensure they are carried out.