UnitedHealth Group·Norfolk, Virginia
Provide comprehensive care coordination and behavioral health interventions for adults and children with SMI/SUD and AUD. This includes performing home visits, managing transitions from care facilities, and collaborating with network providers to ensure timely access to services.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.
The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.
Come make an impact on the communities we serve as you help us advance health optimization on a global scale.
Join us to start Caring.
Connecting.
Growing together.
The Behavioral Health Advocate RN (BHA RN) will wear many hats and work in a variety of environments.
Sometimes, you’ll interact with members leaving the hospital, possibly with new medications or diagnoses.
Or perhaps you’ll perform home visits, assisting members with safe, effective transitions from care environments to where they live.
You may also act as an intermediary between providers and members, serving in numerous roles, such as educator, evaluator, service coordinator, community resource researcher and more.
The result?
Fewer hospitalizations, ER visits and costly service gaps, and a less stressed, more effective health care system for us all.
The BHA RN will provide care coordination for adults and children in the SMI/SUD population, in addition to supporting members with end-stage Alcohol Use Disorder (AUD) through targeted behavioral health interventions that shift care to the outpatient setting.
This role is based out of the employee's home and includes approximately 30%25 field work visiting members in their homes, hospitals, providers’ offices, or community centers. Mileage reimbursement is included.
Residency in Virginia is required. The Tidewater region is preferred.
The schedule is Monday - Friday, 8am - 5pm.
Provide a complete continuum of quality care through close communication with members via in-person or telephonic interactions Visit Medicaid members in various settings including their homes, hospitals, providers’ offices, and community centers Support members with condition education, medication reviews, and connections to resources such as Home Health Aides or Meals on Wheels Assist members with transitions from care facilities back to their homes Work with network providers to ensure timely access to services and coordinate service needs Seek consultation and support from other members of core and extended care team as needed such as RN, Medical Director, Provider and Community Liaisons Perform care planning, care management, and discharge planning You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Registered Nurse (RN) with an active, unrestricted Virginia Compact License 1+ years of nursing experience working in behavioral health with the Medicaid population Proficient computer skills including good working knowledge of Microsoft Word and Outlook Driver’s license and access to reliable transportation that will allow you to travel within an assigned territory Dedicated, distraction-free workspace and secure, high-speed internet at home Reside in Virginia
1+ years of Community Mental Health experience Medical / Behavioral setting experience (i.e., hospital, managed care organization, or joint medical / behavioral outpatient practice) Dual diagnosis experience with mental health and substance abuse Experience working with Medicaid funded programs Experience with discharge planning Experience working with youth and adults who have serious behavioral health needs Experience working with community resources in Virginia at state and local levels Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients Reside in the Tidewater region *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Requires a Registered Nurse (RN) license in Virginia with at least one year of behavioral health experience working with the Medicaid population. Candidates must have a valid driver's license, reliable transportation, and reside in Virginia.
Market context
In Virginia, nursing-related roles are typically supported by steady demand across hospitals, clinics, and long-term care settings. These positions are competitive because employers often look for both patient-care experience and current credentials, and this role requires a high school diploma, BLS certification, and one of several entry pathways such as CNA, EMT-B, Medical Assistant graduate status, or nursing program progress. Review the AI-summarized requirements and benefits here to save time, then confirm your certification status and clinical hours before applying.
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