Job detail

Case manager - Wrap around facilitator/Csed w

SOUTHERN HIGHLANDS COMMUNITY MENTAL HEALTH C

#Case Management #Human Services #Social Work #Psychology #Plan of Care #Community Resources #Wraparound Care #Crisis Planning #Family Empowerment

Quick overview

The coordinator provides individualized care for children and families under the CSED Waiver program using the wraparound philosophy. Key duties include building Child and Family Teams, developing individualized Plans of Care, and managing crisis and safety plans.

Requirements summary

A minimum of a bachelor's degree in Social Work, Psychology, Human Services, or a related field is required. Prior experience in human services is necessary, with a preference for those experienced in Wraparound and CSED Waiver services.

bachelor degreeCase ManagementOrganizational SkillsInterpersonal CommunicationPlan Of Care DevelopmentCare CoordinationResource IdentificationCrisis PlanningFamily EmpowermentCulturally Responsive CareCollaborative Planning

Job description

Job Title: Wraparound Care Coordinator – CSED Waiver

Job Summary

The Wraparound Care Coordinator provides individualized care coordination for children and families under the CSED Waiver program, guided by the wraparound philosophy that emphasizes empowering families. Wraparound care is a structured process — not a single service — designed to coordinate formal services and natural supports to achieve positive outcomes for youth and their families. Flex Hours May Be Available.

Key Responsibilities

Build and maintain a Child and Family Team for each youth, including the family, advocates, lead agency staff, providers, and informal supports.
Initiate contact with families within 3 days of referral and conduct face-to-face meetings within 7 business days to discuss goals, roles, expectations, safety, and stability needs.
Develop and maintain individualized Plans of Care, incorporating formal and informal supports and evidence-based practices.
Create a Family Narrative outlining the family’s story, vision, needs, and strengths.
Develop and update Crisis/Safety Plans and Natural Disaster Plans, ensuring 24/7 availability for family support during crises.
Maintain ongoing knowledge of community resources, develop relationships with service providers, and identify supports that strengthen the family’s capacity and independence.
Evaluate Plan of Care effectiveness regularly and collaborate with the Child and Family Team to adjust interventions as needed.
Maintain a caseload not exceeding 15 partnered families.

Wraparound Philosophy

The wraparound approach emphasizes

Building on strengths to meet needs
One family, one plan
Best fit with culture and preferences
Community-based responsiveness
Increased parent choice and family independence
Care for youth in the context of their families
Never giving up

Education & Experience

Minimum B.A. or B.S. degree in Social Work, Psychology, Human Services, or a related field.
Prior experience in human services required; experience with Wraparound and CSED Waiver services preferred.
Must attend all required trainings to maintain and advance knowledge of Wraparound and CSED Waiver services.

Qualifications

Strong interpersonal, communication, and organizational skills.
Ability to coordinate multiple providers and supports across systems.
Commitment to family empowerment and culturally responsive care.