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BP

Social Worker

Boston Public Health Commission·Boston, Massachusetts

Full Time·On Site·2-5 yrs·Posted 2 months ago
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About the role

Provide clinical assessments, triage, and crisis intervention for homeless guests with mental illness and dual-diagnosis issues. Coordinate referrals to housing, psychiatric care, and substance abuse treatment while maintaining accurate progress notes in HMIS.

Duties

  • Works as part of the Mental Health and Social Services team Provides clinical assessment, referral and placement services to homeless guests entering emergency shelter who report, or present with signs of, mental illness.
  • Completes Mental Health Triage assessments on new shelter guests to determine immediate level of need.
  • Identifies high-risk behaviors in new guests and provides direct crisis intervention and clinical support to the team.
  • Assertively moves guests on a quick path out of shelter by implementing a diversion plan or making a referral to housing department.
  • Works in collaboration with the Clinicians of the Social Work Department, to ensure that clients presenting with acute mental health symptoms are assessed for the most appropriate services and/or referral.
  • Assists guests with DMH eligibility applications and, in collaboration with the Social Work Department, coordinates DMH services for clients including outreach services from the Homeless Outreach Team of DMH.
  • Works in collaboration with the Recovery Services Bureau for placement into substance abuse and dual-diagnosis treatment if needed.
  • Collaborates with external social services agencies and acts as liaison to hospitals, mental health facilities and inpatient/outpatient programs.
  • Responsible for providing referrals to psychiatric care and providing follow-up on hospitalized guests to coordinate appropriate discharge plans.
  • Develops and maintains referral sources for homeless guests by establishing contacts and working in collaboration with area social services agencies.
  • Works closely with all internal departments in order to coordinate and facilitate services.
  • Maintains up to date and accurate progress notes and records for the department, including HMIS.
  • Assists in compiling records and statistical reports.
  • Attends assigned meetings and trainings.
  • Provides psycho-educational groups to guests and staff.
  • Transports clients via program van.
  • Other duties as assigned.

Qualifications

  • Master degree required. LCSW, LICSW, LMHC or eligible for licensure (within 6 months).
  • Strong clinical skills and understanding of mental health and dual-diagnosis issues.
  • Experience working with diverse ethnic, racial and economic populations required. Prior experience with homelessness and substance abuse is helpful.
  • Familiarity w/ DMH eligibility determination and services.
  • Supervisory experience preferred.
  • Knowledge of Boston area social services and mental health agencies.
  • Strong organizational and communication skills.
  • Ability to work in interdisciplinary team environment.
  • Bi-Lingual Spanish speaking preferred
  • Boston residency required.
  • CORI required.
  • Position requires direct client contact. Certain immunizations will be required.

Requirements

Requires a Master's degree and licensure (LCSW, LICSW, LMHC) or eligibility for licensure within six months. Candidates must be Boston residents with experience working with diverse populations and knowledge of local social services.

  • postgraduate degree
  • Case Management
  • Clinical Support
  • Crisis Intervention
  • Interdisciplinary Collaboration
  • Clinical Assessment
  • Referral Coordination
  • Substance Abuse Treatment
  • HMIS
  • Spanish Bilingualism
  • Mental Health Triage
  • Psycho-educational Group Facilitation
  • Diversion Planning

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Location
Boston, Massachusetts
Posted
May 17, 2026
Application
Employer website
BP

Hiring organization

Boston Public Health Commission

Welcome! We’re Boston’s public health department. We work in partnership with communities to protect and promote the health and well-being of all Boston residents, especially those impacted by racism and systemic inequities. We envision a thriving Boston where all residents live...

IndustryGovernment Administration
TypeGovernment Agency
Size1,001-5,000 employees
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Market context

Social work demand remains steady in Massachusetts

Massachusetts employers commonly seek social workers for schools, hospitals, and community agencies, so demand is often tied to ongoing needs in behavioral health, family support, and care coordination. These roles can be competitive because a bachelor’s degree in a human service field and an LSW license are required, while experience with diverse age groups and bilingual or bicultural skills can strengthen an application. Review the AI-summarized requirements and benefits here to save research time, then confirm your license status and tailor your resume to the populations you have served.

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