The Clinical Support Technician supervises clients' therapeutic activities, monitors behavior, and provides didactic sessions on chemical dependency and life skills. They are also responsible for maintaining accurate client records and collaborating with the treatment team to implement care plans.
Requirements summary
Candidates must have a high school diploma with two years of substance abuse experience, an associate or bachelor's degree with one year of experience, or a bachelor's degree in social sciences. Strong interpersonal skills and the ability to apply de-escalation techniques are required.
high schoolassociate degreebachelor degreeCase ManagementPatient MonitoringInterpersonal CommunicationTreatment PlanningCrisis InterventionClinical DocumentationAdministrative SupportClient SupervisionDe-escalation TechniquesLife Skills InstructionBehavioral Health SupportChemical Dependency Education
Job description
Who is Gateway Foundation?
Gateway Foundation, Inc. is a national non-profit dedicated to helping individuals with substance use and mental health disorders. Established in 1968, Gateway provides essential tools and knowledge for recovery, positively impacting hundreds of thousands of lives. Operating through its Community Services, Corrections Divisions, and Corporate Headquarters, the organization is recognized for innovative, effective treatment approaches and maintaining high standards.
Why join us?
Consider joining our team, where your impact can be truly meaningful.
Our organization focuses on delivering high quality clinical services as a recognized leader in evidence-based treatment proven to get results.
By joining our team, you'll have the chance to provide essential services to underserved populations, all while working for an organization that values you and aims to be an employer of choice.
You can expect to be part of a vibrant culture that emphasizes teamwork and professional growth.
When you join us, you'll discover personal and professional fulfillment by aligning your career with your values.
We are honored to offer behavioral healthcare services in Corrections
Perks of working in correctional healthcare
Opportunity to make a positive impact on a marginalized population
Exposure to diverse patient demographics
Focus on driving change, tracking progress, and improving care
Development of skills in a unique healthcare setting
The Clinical Support Technician is responsible for
Supervises clients’ therapeutic and recreational activities, monitors client break periods and movement, including intervening to control or channel inappropriate behaviors, making rounds, taking census counts, etc. Reports client observations, incidents, unusual occurrences, missing residents or physical symptoms to appropriate personnel and records improvement / progress.
Upon successful completion of the required internal training, provides didactic sessions according to designated curricula within the program. May present chemical dependency education and life skills classes to assist clients with basic education on these topics.
Guides and assists clients in complying with Center rules and regulations. Initiates evening meeting or morning wake up routines according to established schedules. Notifies appropriate personnel of residents failing to comply with Center policies and rules.
Benefits
Dental Insurance
Life Insurance
Paid Time Off
Vision Insurance
Medical Insurance
AD&D Insurance
Employee Assistance Programs
Tuition Reimbursement
Flexible Spending Accounts
Employee Wellness Program
Long-term Disability Insurance
Short-term Disability Insurance
403(b) Retirement Plan
Public Service Loan Forgiveness
Clinical Supervision
Paid Company Holidays
eLearning Access
Maintains and updates client records, including recording clinical hours, therapeutic treatments, activity or group participation, job readiness progress, and so forth; in accordance with all local, state and federal contractual requirements.
Serves as member of the treatment team providing input to treatment plans, discipline protocols, conflict intervention processes or privileges. Assists team in maintaining consistent setting for treatment, and planning and coordinating client interaction events.
Performs variety of related office and technical duties as necessary such as answering telephones, relaying messages, responding to inquiries regarding program services and policies, filing, photocopying and faxing documents, planning special events, assembling intake packets, participating in client activities to promote socialization, overseeing client telephone calls, etc.
Performs other duties as assigned.
Work schedule is
Monday through
Friday, 7:30 am - 4:30 pm or if placed as
Residential staff 7:15 am - 4:15 pm with 1-hour lunches.
Requirements
High School diploma or equivalency with two (2) years of prior experience in the substance abuse field; or
An Associate's degree, or Bachelor's degree in any unrelated area of study from an accredited academic institution and one (1) year of experience in the counseling or chemical addictions field; or
A Bachelor's degree from an accredited institution in any of the social sciences.
General knowledge of the physical, cognitive and psychosocial functioning level of the client population; and the demonstrated ability to appropriately interact, tailor interventions, including de-escalation techniques, and communicate with clients based on their individual maturation level
Good interpersonal and communication skills necessary to exchange information and interact with treatment team and referral sources, and provide clients with counseling support and motivation
Physical Requirements
Ability to walk or move about facilities for up to two hours at a time, to monitor and interact with clients
Ability to speak with others in order to exchange information and provide support
Ability to proofread and check documents and files for accuracy on a regular basis
Ability to respond to telephones and pages, and to hear and detect alarms and unusual noises
If you have also previously worked as a Substance Use Counselor, SUD Counselor, Addiction Counselor, Mental Health Counselor, Mental Health Technician, Behavioral Health Technician, Recovery Coach, Peer Support Specialist, or similar roles, you are encouraged to apply!
Benefits: at Gateway Foundation:
Health and Wellness
Medical, dental, and vision insurance for employees and dependents
Employee wellness program promoting health and fitness and offering cash-saving premiums
Employee assistance programs focused on mental health
Financial Wellbeing
403(b) Retirement Plan with 3% employer match
Short-term and Long-term Disability and Life and AD&D Insurance paid for by Gateway
Flexible Spending Accounts for medical and dependent care
Public Service Loan Forgiveness (PSLF)
Flexibility and Time Off
18 paid time off days per year – accrual rates increase with years of service
9 paid company holidays
Work-life-balance
Personal Development
Training & Development Programs
Tuition Reimbursement - up to $5,250 per calendar year
eLearning access to online courses that provide CEU’s and job-related training
Clinical
Supervision: Formal and informal guidance
Gateway Foundation is an Equal Opportunity Employer
Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets. Please view Equal Employment Opportunity Posters provided by OFCCP here [https://www.eeoc.gov/poster].
