Admissions Counselor

• Overnight Admissions Counselor - Sonora Behavioral Health $2,500 Sign-on bonus!
• Shift: Wednesday, Thursday, and Friday / Overnights Sonora Behavioral Health Hospital provides short-term inpatient mental health and substance abuse treatment for children (ages 5-11), adolescents & teens (ages 12-17), and adults in crisis situations.
• Our multidisciplinary team consists of psychiatrists, medical practitioners, master’s level social workers, registered nurses, dietitians and behavioral health technicians.
• We specialize in providing treatment programs for those suffering from mental health and chemical dependence concerns.
• All patients receive comprehensive medical and psychological evaluations, medication management, regular contact with their psychiatric providers, daily group therapy and nursing care.
• Why Join Competitive compensation with industry leading annual performance-based bonus opportunity Comprehensive benefits including medical, dental, and vision insurance 401(k) with company match to support your financial future Stock-based awards, giving you a stake in Acadia’s success Generous paid time off for vacation, sick days, and holidays Professional development & leadership training to sharpen your skills Career mobility within Acadia’s nationwide network of 250+ facilities

Essential functions

• ​Respond to inquiries about the facility within facility policy timeframes. ​Ability to develop therapeutic relationships with patients and families. ​Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other. ​Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals. ​Coordinate admission and transfer from referral sources and between levels of care within the facility. ​Maintain knowledge of milieu management. ​Communicate projected admissions to designated internal representatives promptly. ​Ensure all clinical information from referral sources or patients (including medical comorbidity information) is received, when possible, prior to patient admission. ​Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or their family. ​Possess skill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor. ​Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines. ​Admit the patient to the registration and accounting system. Complete all admission and consent forms with the patient. ​Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. ​When a patient’s needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. ​Coordinate care for patients who are not being admitted and ensure that they receive appropriate follow-up care and referrals. ​Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer service. ​Responsible for conducting safety checks and ensuring that supervision is conducted at 15-minute intervals, as noted in special precautions, or by individualized supervision guidelines as needed. ​ ​OTHER