Volunteers Of America, Utah
Location
Salt Lake City, Utah
Salary
$20 / HOUR
Provide individualized, trauma-informed case management to youth transitioning out of homelessness to ensure housing stability and self-sufficiency. Responsibilities include developing service plans, conducting assessments, and coordinating health, education, and employment resources.
Candidates must be at least 21 years old with a valid driver's license and the ability to obtain Utah DHS Case Management Certification within 60 days. Proficiency in Microsoft Office and the ability to lift up to 50 pounds for client move-ins are required.
Low-cost medical, dental, and vision coverage. Health savings account. 403b retirement plan with employer match (50% match up to 3%). Employee Assistance Program for all employees 33 paid days off: 11 observed paid holidays, 12 sick days, and 10 vacation days to start. Vacation increases to 12 days after 1 year, 15 days after 2 years, and more at 5 and 9 years of service. Sick and vacation time accrue hourly per pay period. $50,000 in employer-paid life insurance; additional coverage available. Employer contribution to your Health Savings Account (paid quarterly) Employee Referral Program including cash bonuses and paid time off
About Volunteers of America, Utah is an affiliate of a national, nonprofit, faith-based organization that has served communities across the United States for more than 125 years. Volunteers of America, Utah’s mission is to provide community-supported paths for those who are vulnerable to improve their lives and increase their self-reliance. Our programs serve people experiencing challenges related to mental health, substance use, and homelessness. We encourage all who are passionate about making a difference, including individuals with lived experience, to apply.
YHDP Program Mission The Youth Homelessness Demonstration Program (YHDP) is a housing-focused initiative designed to move youth experiencing homelessness into permanent housing while providing supportive services that promote long-term stability and self-sufficiency. Through a coordinated and integrated team that includes case managers, a peer support specialist, and a therapist, the program supports youth ages 18–24 in maintaining stable housing and working toward goals related to mental and physical health, education and employment, life skills development, and community connection.
The Permanent Supportive Housing Case Manager provides consistent, individualized, and trauma-informed case management services to youth and young adult households who have transitioned out of homelessness and are living in housing throughout Salt Lake County. The case manager will support the clients in obtaining and maintaining stable housing and addressing current needs as defined by the client. The PSH case manager position is housed out of the VOA Youth Resource Center and includes mobile work meeting with clients out in the community/in their homes.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Must be able to qualify for and obtain Utah Department of Human Services Case Management Certification within 60 days of hire. Demonstrates clear communication skills and the ability to work cooperatively with others. Ability to maintain professional boundaries, uphold confidentiality requirements, follow agency policies and procedures, and interact professionally with a diverse workforce, clients, and members of the public. Ability to apply trauma-informed practices and exercise sound judgment within the scope of the position while seeking supervision when appropriate. Willingness to accept supervision, feedback, and direction. Ability to engage with clients for extended periods and move throughout the facility as required to provide services. Must be at least 21 years of age, possess a valid driver’s license, maintain a good driving record, and be insurable under the agency’s liability policy. Must pass Utah Department of Human Services, Office of Licensing background screening requirements for individuals working with vulnerable populations. Proficiency in Microsoft Office and basic computer systems.
Physical Demands and Work Location Ability to lift and carry up to 50 pounds to assist with client move-ins and other program needs. Ability to move throughout the facility and engage with clients for extended periods. Work may involve prolonged computer use. This position must be performed on-site due to the need to provide direct client services, including meeting with clients in person, conducting home visits, transporting clients to appointments, and supporting access to services.
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