Case Manager

Lightshare behavioral wellness and recovery

If you are looking for a career in mental health, we have an opportunity for you! As an organization for individuals who would like to help us make a difference in others' lives. Individuals who align with our five pillars: Compassion, Acceptance, Respect, Empowerment, Stewardship should join us. Make a difference in someone's life.

Position Summary: Identifies client’s needs by assessing client situation and availability of resources

Special Skills

Basic knowledge of substance abuse treatment; working knowledge of community resources; advocating skills; strong people skills to provide excellent internal and external customer service

Educational Requirements

High school diploma or equivalent with counseling experience and/or college course work in psychology or related field

Position Duties

• 1.
• Coordinates planning services available to client by interviewing client, assessing needs and goals of client, assisting client in completing applications; link service system to client to meet and obtain basic human needs; arranges for appropriate transportation.
• 2.
• Educates client by explaining program requirements, options, interpretations, and determinations.
• 3.
• Monitors service delivery by follow-up interviews with client and/or provider source.
• 4.
• Provides emergency/crisis intervention services by referring client to other appropriate programs.
• 5.
• Maintains client records by documenting client’s situation and client’s own actions; accurately completes required paperwork procedures.
• 6.
• Complies with federal, state and local legal requirements by studying existing and new legislation; informing management of needed actions.
• 7.
• Maintains customer confidence and protects operations by keeping information confidential; following established confidentiality policy and procedures; maintaining professional boundaries with clients.
• 8.
• Maintains inter- and intradepartmental work flow by fostering a spirit of cooperation.