QMHP Intensive C&A

• Are you looking for a purpose-driven career?
• At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.
• Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually.
• For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities.
• In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services.
• Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

Job Description

General Description The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The QMHP-C&A Intensive position provides skills and case management services to children and adolescents with serious emotional disturbance in an effort to improve functionality within the community, including school and home. Services may include, but are not limited to, assessment, development of measurable recovery goals and objectives, referral, linkage, advocacy, monitoring, crisis intervention, transportation, and continuity of care. Traditionally, while children are in school, services will be outside the traditional workday. In addition, the QMHP-Adult Intensive position will provide on-call coverage rotation coupled with routine hospital admission/discharge planning. The overall goal of this position is to maximize the individual’s potential level of functioning, reduce hospitalization and aid in the successful reintegration of individuals into the community, school, and home. Essential

Duties and Responsibilities

The essential functions listed here are representative of those that must be met to successfully perform the job. Provide overall service coordination, psychosocial rehabilitation, emergency services/assessment, referral, transportation, linkage, and advocacy to individuals with varying needs. Perform duties in concert with other members of an interdisciplinary treatment team. Ensure authorization for clinical services. Formulate individual recovery plan based on assessment findings on all new admissions. Develop measurable objectives and goals agreed upon by the individual. Actively assist in obtaining and modifying goals as needed. Document all attempts to involve individual, service providers, and caregivers (unless opposed by the individual) in service plan process. Review service plans every 90 days or as clinically indicated. Participate in interdisciplinary team staffing. Present psychosocial assessment findings. Update team on progress or lack of progress in reaching agreed upon goals. Provide relevant information that might affect course of treatment. Follow-up with assigned individuals who miss a scheduled clinic appointment. Document attempts to contact individual. Report repeated unsuccessful efforts to contact the treatment team. Oversees and assists assigned individuals’ medication adherence. Provides med training, arranges transportation to scheduled office-based appointments, and prompts needed refills. Document clinical services by close of next business day. Perform follow up hospital assessments the same day as requested by the hospital and report assessment outcome to the Clinical Manager Provides crisis intervention/on-call services during the work week and by weekend rotation. Make home and hospital visits, initiates mental illness warrants, work with police and other public servants as a needed to address crisis for assigned clients Facilitate inpatient admission upon request of the treatment team and/or hospital. Provide continuity of services throughout inpatient stay. Participate actively in discharge planning with hospital. Meet with the individual within 2 days of discharge in the community. Evaluate progress of clinical session, solicit feedback from individual(s), and consult with colleagues and team leaders when dealing with unfamiliar/uncomfortable issues. Co-facilitate family education workshops. Identify and assist individuals in obtaining entitlements by providing referrals, advocacy and negotiation, as needed. Participation in a required-on call rotation. Perform other duties as assigned. If under Clinical Supervision for Board Licensure additional duties may include: Provide a minimum of four hours per week of direct clinical practice. Engage in competency development using specialized clinical knowledge and advanced skills to assess, diagnose, and treat mental, emotional, and behavioral disorders, conditions, and addictions. Engage in and provide treatment methods across the following client types: Individuals Marital Couple Family Group Psychotherapy Competencies The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. C&A Competencies as outlined by HHSC for TRR requirements with emphasis on crisis intervention, engagement, and motivational interviewing, and Seeking Safety. Effective verbal and written communication skills. Excellent organizational skills with the ability to prioritize workflow and meet deadlines. Ability to handle multiple task and special projects simultaneously. Able to work autonomously with minimal or no supervision. Able to maintain a high level of professionalism and confidentiality. Qualifications Education and Experience Required: Bachelor's Degree from an accredited college/university with a minimum of 30 credit hours in a social, behavioral, or human services field. The credit hours include but are not limited to the following course types: psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human growth and development, special education, early childhood/early childhood intervention, physician assistant, gerontology, and educational psychology.