Telecare Corporation·Stanwood, Washington
The Peer Health Navigator connects members to mental health, primary care, and substance use services while helping them develop wellness goals. They serve as a role model of resilience and use a modeling-coaching-fading process to build member self-management skills.
“They made it easier for me to live, breathe, eat, and stay clean. Without them, I’d be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare
The Peer Health Navigator engages and connects members served to mental health, primary care, substance use, and specialty health care services; helps them develop personal health and wellness goals; educates them on how to advocate for themselves and effectively communicate their needs; and supports them in overcoming barriers and building resilience.
The Peer Health Navigator supports members served in maintaining a follow-up care plan and developing other self-management skills through a “Modeling – navigator performs task; member served observes, Coaching – member served performs task; navigator coaches, Fading – member served self-directs and manages own healthcare; navigator assist as needed” process.
The Peer Health Navigator simultaneously serves as a role model of resilience, recovery, and self-responsibility for their own mental and physical health.
They continually promote and reinforce Telecare’s Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS) in which the member’s point of view and preferences are recognized, understood, respected and integrated into services and self-help programming.
Additionally, Peer Health Navigators will respond to critical situations with high-level engagement and de-escalation skills which support a least restrictive environment for members served experiencing an emergency related to a mental health/addiction challenge.
Expected starting wage range is $21.05 - $25.38.
The full wage range goes up to $29.70.
Telecare applies geographic differentials to its pay ranges.
The pay range assigned to this role will be based on the geographic location from which the role is performed.
Starting pay is commensurate with relevant experience above the minimum requirements.
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
At the Telecare Fern Lodge Behavioral Wellness program, we provide intensive mental health and psychiatric treatment services in a safe, welcoming environment for adults requiring continued time for stabilization and recovery support. At the Telecare Fern Lodge Behavioral Wellness program, we provide intensive mental health and psychiatric treatment services in a safe, welcoming environment for adults requiring continued time for stabilization and recovery support.
We believe recovery starts from within and that our job is to do whatever it takes to provide the support needed on our residents' recovery journeys. Our secure facility includes a full staff of registered nurses, clinicians, peer specialists, and social workers on-call 24-hours a day to provide wraparound support.
Our services are designed using Telecare's Recovery-Centered Clinical System (RCCS).
Through the lens of trauma-informed care, this system incorporates evidence-based practices and innovative design components.
RCCS focuses on choice-making skills, harm reduction techniques, and strives to awaken the hopes and dreams of the individual.
The RCCS emphasizes "no-force first" practices.
Staff work with individuals within their cultural dynamic in building independence and self-responsibility in order to foster their recovery and successfully transition them home or to a less restrictive community setting.
Through the lens of trauma-informed care, this system incorporates evidence-based practices and innovative design components. RCCS focuses on choice-making skills, harm reduction techniques, and strives to awaken the hopes and dreams of the individual. The RCCS emphasizes "no-force first" practices. Staff work with individuals within their cultural dynamic in building independence and self-responsibility in order to foster their recovery and successfully transition them home or to a less restrictive community setting.
EOE AA M/F/V/Disability: *May vary by location and position type
Full Job Description will be provided if selected for an interview.
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Candidates must have a High School Diploma or GED, Peer Certification, and at least two years of experience supporting individuals with behavioral health challenges. Required certifications include CPR, First Aid, and CPI, along with a valid driver's license and personal vehicle insurance.
Market context
Behavioral health positions in Washington are typically supported by steady demand from outpatient, community, and telehealth settings. These roles are competitive because employers often look for a current unrestricted clinical license, experience with evidence-based therapy, and the ability to work from a HIPAA-compliant home office. Review the AI-summarized requirements and benefits here to quickly confirm fit, then verify your license status and prepare examples of your therapy approach before applying.