Organize and monitor non-clinical operations for the Substance Use Disorder team, including managing medical records and accounting. Provide administrative support by coordinating communications, triaging walk-ins, and generating regulatory reports.
Requirements summary
Requires a high school diploma and at least one year of professional adult substance use work experience. Must hold a CNA II, CMA, or NC Med Tech Certification and be proficient in Microsoft Office.
high schoolprofessional certificateOrganizational SkillsReportingInterpersonal CommunicationSchedulingAdministrative SupportBudget TrackingTriageData CollectionElectronic Medical RecordsMedical Records ManagementBiochemical AssaysMicrosoft Office 360
Job description
Job DetailsJob Location
East
Meeting
St
Office -
Morganton,
NC 28655Position
Type:
Full
TimeEducation
Level:
High
SchoolJob
Shift:
DayJob
Location:
Morganton
Position
Type: Part Time A Caring Alternative, LLC (ACA) is a well-established comprehensive care agency providing behavioral health and substance use disorder services to adults, adolescents, and children in Western North Carolina. The agency was founded on the belief that when people truly care and are willing to go the extra mile, we will not only improve lives, but we will also create success in the lives of the people we support. To more about us, visit our website at www.caringalternative.com. Why apply at A Caring Alternative? We celebrate diversity, so bring YOU! We want you to be proud and comfortable to bring your true self and we strive to enhance the value of our work through respectful curiosity of one another’s culture. Competitive Payrates! We offer a competitive rate of pay. Work related mileage is paid tax free. Be a Team Member! As a member of our team, we are dedicated to promoting your talents, skillset, and energies to improve the environment and quality for those we serve. We are in the business of caring and committed to building an organization where our team can grow together by helping others. Strong Core Values! Join our values-based, family-owned company with a culture that we care. Flexibility! We work in a team environment and promote flexibility. One of our core values is that our employees have a healthy work-life balance. Training! Solid training is provided & paid for by the company. Free CPR, First Aid and NPI training. CEUs are available and external training is also paid for by the company. The primary function of this position is to organize, coordinate, and monitor all non-clinical operations of the SUD Team. Substance Use Disorder Services (SUD) provides structured individual and group addiction activities and are provided at an outpatient program designed to assist adult a time-limited, multi-faceted approach treatment service for adults to begin recovery and learn skills for recovery maintenance. These services are provided during day and evening hours to enable beneficiaries to maintain residence in their community, continue to work or go to school, and to be a part of their family life.
Job
Duties include: Operate and coordinate the management information system Manage medical records Maintain accounting and budget records for individual and program expenditures, as needed Provide support to the team by receiving calls and responding to office walk-ins, triaging and coordinating communication between the team and individuals Actively participate in the daily team meeting, assisting with organizational record keeping and scheduling activities Assist with biochemical assays and record results. Collect data and generate reports as required by ACA, MCO’s, funding bodies (Burke County Opioid Grant) and accrediting/regulatory bodies Answer the telephone and greet the public Verify units authorized and dates Enter Authorizations into the electronic medical records system Link medical records requested by authorized vendors (i.e. hospitals, MCO, etc) Assist business office in tracking denials Assist with discharges, transitions, and admissions
Benefits
Dental Insurance
Employee Assistance Program
Paid Time Off
Vision Insurance
Paid Sick Time
Company Paid Life Insurance
Company Matching 401(k)
Short Term Insurance
Long Term Insurance
Major Medical Insurance
Company Laptop
11 Paid Holidays
401(k) & Roth Retirement Plans
Basic
Job
Requirements: Ability to perform tasks on the computer including working with Microsoft 360, Excel, Word and other basic programs. Valid driver’s license, auto insurance coverage and reliable transportation Pass criminal background check and other regulatory checks
Provide proof of your education
Licensure/Certification
Requirements: CNA
II,
CMA,
NC
Med
Tech
Certification
Education and
Experience
Required: High School Diploma or equivalent. One (1) year of professional adult substance use work experience Must be at an acceptable standing with the Nurse Aide Registry. Exceptional written, oral, interpersonal, and organizational skills. High level proficiency in Microsoft Office- MS Word, Excel, Access, and PowerPoint.
Education and
Experience
Preferred: At least 3 years’ experience in clinical services, primary and behavioral health care integration, organizational change processes, and consultation and training development/implementation. experience treating individuals with SPMI. Benefits! We offer a comprehensive benefits package for full time employees. Company laptop provided for most positions 401(k) & Roth retirement plans Company matching 401(k) & Roth 11 paid holidays Direct deposit Paid Time Off accrual begins upon hire, 100 hours first year Major medical, dental & vision insurance plus 16 hours paid sick time after 60 days Company paid Life Insurance policy Short term & long-term insurance available Employee Assistance Program for free financial, emotional & legal help A Caring Alternative, LLC is a CARF accredited service provider with facilities in Asheville, Hickory, Marion, Morganton and Statesville, NC. A Caring Alternative, LLC is CABHA certified and a Trauma Informed Agency. We provide an array of services to Alexander, Buncombe, Burke, Catawba, Caldwell, Iredell, McDowell, and Mitchell counties which consist of Assertive Community Treatment Team, Community Support Team, Day Treatment, Integrated Care, Intensive In-Home, Medication Management, Outpatient Therapy, and Therapeutic Foster Care. We are an equal opportunity employer.
