Dementia Care Navigator - Cognitive Care (Days)

Dementia Care Navigator

Position Summary

The Dementia Care Navigator is responsible for supporting patients and families throughout the course of a dementia diagnosis. Working collaboratively with physicians and advanced practice providers (APP), the Dementia Navigator helps coordinate medical, behavioral, and social services while providing education, counseling, and resource navigation for patients and caregivers and is critically responsible for ensuring impactful, high quality, meaningful outcomes and associated caregiver satisfaction and is the focal liaison for the Cognitive Care Center and the greater, global community.

This role focuses on improving patient outcomes, supporting caregivers, and helping families navigate the complex healthcare, community, and social service systems associated with dementia care.

The Dementia Navigator serves as a central point of contact for patients and caregivers, ensuring continuity of care and connecting families with appropriate community resources and support services.

Key Responsibilities

• Patient & Family Navigation
• Serve as the primary navigator for patients diagnosed with dementia and their caregivers.
• Provide education about dementia diagnoses, disease progression, treatment options, and expected care needs.
• Support families in understanding care plans developed by the physician and APP.
• Assist families in navigating healthcare systems, specialty services, and community resources and in the identification of any unmet social determinants of health as well as focal caregiver stressors.
• Provide emotional support and counseling to caregivers and family members.

• Care Coordination
• Work closely with the physician and APP to support coordinated dementia care.
• Assist in implementing individualized care plans and participate as needed in any case management follow-ups or post-visit outreach.
• Coordinate referrals to specialists, therapy services, home health, and community programs.
• Facilitate communication between the care team, patients, caregivers, and outside providers.
• Monitor patient and caregiver needs and identify emerging risks or barriers to care.