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Ridgeview Institute Monroe logo

Intake Technician

Ridgeview Institute Monroe·Monroe, Georgia

$15 - $18/hr·Unknown·On Site·0-2 yrs·Posted 2 months ago
Practice for this role

About the role

The Intake Technician manages referral calls, triages emergency walk-ins, and processes insurance verifications and pre-certifications. They coordinate patient admissions and obtain necessary medical records and releases of information.

Job DetailsJob Location

  • Ridgeview
  • Institute-Monroe -
  • Monroe,
  • GA 30655Position
  • Type:
  • Per
  • DiemEducation
  • Level: 2
  • Year
  • DegreeSalary
  • Range: $18.00 - $18.00
  • HourlyJob
  • Shift: AnyJOIN OUR TEAM AS AN INTAKE TECHNICIAN! Your Work Matters How will you make a difference? Join our dynamic team at Ridgeview Institute Monroe and make a difference as an Intake Technician! In this role, you'll have the opportunity to plan and execute engaging activity services for our patients, contributing directly to their treatment goals and overall well-being. As a valued member of our interdisciplinary team, you'll provide continuous care, interaction, and positive role modeling to patients, fostering an environment conducive to healing and growth. If you're passionate about making a meaningful impact in behavioral healthcare, we want to hear from you! Receive referral calls, obtain minimal demographic information, and refer the call to the appropriate source or schedule an assessment. The Technician must properly triage emergency phone calls and walk-ins according to urgency in order that appropriate attention can be provided. Process all requests for information and external referrals. Completes insurance verifications and pre-certifications as needed. Assist in arranging for admission of patients, including alerting the business office staff to begin the verification of benefits, initiating calls to physicians and other related tasks as directed by the Intake Clinicians, Intake Coordinator and/or Director of A&R. Determine what Releases of Information are needed, and process them accordingly, per policy. Assist in obtaining needed records and information.
  • Your
  • Experience
  • Matters
  • What we’re looking for:
  • Education &
  • Licensure: Bachelor's Degree from an accredited college or university in occupational therapy, art, music, recreational therapy, humanities, or movement therapy. Master’s degree preferred. Certification or licensure by the state of
  • Georgia and/or national governing body in the following areas: art, occupational, recreation, or music therapy.

Experience

  • One (1) year of related experience, with a knowledge of psychiatric patient care techniques with an understanding of mental illness preferred.
  • Additional
  • Skill
  • Requirements: Successful completion of CPR Certification and successful completion of CPI before assisting with a restraining procedure and within 30 days of employment. Current Lifeguard and First Aid if conducting swimming activities. May be required to work overtime and flexible hours.
  • Your
  • Care
  • Matters
  • What we provide for our team: 401(k) + matching Health insurance 100% company-paid life insurance coverage up to 2x your annual salary Vision insurance Dental insurance 100% company-paid long term disability insurance Paid time off Paid Holidays Employee engagement events Employee assistance program
  • Employee recognition program
  • Free parking
  • Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Ridgeview Institute Monroe.

Compensation

  • This is a full-time role and the expected compensation range is $15.00 - $18.00 hourly. We’re excited to work with qualified candidates and will consider experience and skill level. Join us as our Intake Technician! QualificationsGet to know us Outstanding Care, Compassionate People, Unparalleled Service Welcome to Ridgeview Institute Monroe (RIM), a leading mental health care hospital in Monroe, GA, dedicated to setting the standard for excellence in psychiatric treatment since 2017. Our hospital offers a full continuum of care, including specialized programs for adolescents, adults, and older adults, including a specialized women's program. We are committed to providing evidence-based treatment approaches to help our patients achieve their treatment goals. At Ridgeview Institute Monroe, we believe in the power of community and collaboration. Our team works closely with the community to build an efficient, comprehensive, and seamless continuum of care. We take pride in offering dynamic, challenging, and highly rewarding positions to positively impact you and those in our care. You'll have the opportunity to work closely with a team of experts, ensuring our patients receive personalized services that guide them toward achieving their treatment goals. Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Ridgeview Institute Monroe.
  • To learn more about
  • Ridgeview
  • Institute
  • Monroe, visit us at: https://ridgeviewinstitute.com/monroe/ TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S. Individuals Maintaining Positive Attitude and Commitment To Service _________________________________________________________________________________ At Ridgeview Institute Monroe, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Requirements

Requires a Bachelor's degree in a therapy-related field or humanities, with a Master's degree preferred. Candidates should have one year of related psychiatric patient care experience and obtain CPR and CPI certifications.

  • bachelor degree
  • postgraduate degree
  • Patient Care
  • CPR
  • Crisis Intervention
  • Insurance Verification
  • Triage
  • Medical Record Management
  • Referral Processing
  • Pre-certification
  • CPI
  • Behavioral Healthcare

Benefits

  • Paid Holidays
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Employee assistance program
  • Free parking
  • Company-paid life insurance
  • Employee recognition program
  • Employee engagement events
  • 401(k) + matching
  • Company-paid long term disability insurance

Posting details

Employment type
Unknown
Work arrangement
On Site
Experience
0-2 yrs
Salary
$15 - $18/hr
Location
Monroe, Georgia
Posted
May 26, 2026
Application
Employer website
Ridgeview Institute Monroe logo

Hiring organization

Ridgeview Institute Monroe

Since opening in 2017, Ridgeview Institute Monroe has treated over 30,000 patients in programs for specialized populations that include adolescents, adults-including a specialized women’s program, and older adults. Ridgeview Institute Monroe (RIM) uses Evidence-Based Treatment...

Salary listed on 6 jobs
IndustryHospitals and Health Care
TypePrivately Held
Size501-1,000 employees
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Market context

Georgia intake technician roles stay competitive

In Georgia, intake technician openings often draw candidates with behavioral health or patient-facing experience, especially when the role supports psychiatric admissions or care coordination. These positions can be competitive because employers may look for a therapy-related or humanities degree, prior psychiatric patient care, and CPR and CPI certifications. Review the AI-summarized requirements and benefits here to save time, then confirm your experience matches the intake workflow before applying.

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