Community Support Provider

Description The Community Support Provider (CSP) provides client advocacy, ensures continuity of care, supports clients in time of crisis, provides/procures skills training, ensures the acquisition of necessary resources, and assists the clients in achieving community/social integration.

Requirements

Roles & Responsibilities Case Management: Maintains a case/production load as defined by Health and Human Services service definitions (1:25) and meets and/or exceeds productivity expectations set forth by the agency. The CSP conducts comprehensive, strengths-based assessment with each new client entering CSP-MH or CSP-SA services. The CSP collects information to develop individual Service Plans with each client on an on-going basis. Directly provides active rehabilitation and support interventions with focus on activities of daily living, education, budgeting, medication compliance and self-administration, relapse prevention, social skills, and independent living skills. The CSP coordinates with rehabilitation/treatment team/primary supervising practitioner on progress in the areas of medication compliance, relapse prevention, social skill acquisition and application, education, and substance use/abuse. Assists in the coordination of services and case management activities including coordination or assistance in accessing medical, social, education, housing, transportation, or other appropriate support services as well as linkage to more/less intensive community services. The CSP provides support and intervention in times of crisis. Crisis relapse intervention and involvement to transition consumer’s return to the community and avoid the need for higher levels of care. May assist in crisis/relapse prevention planning. The CSP’s visits and/or contacts with the clients on the caseload are consistent with the service plans, client and/or family needs. Encourages follow-through by clients on hospital discharge recommendations. May arrange for and/or provide transportation for clients to and from service appointments. Advocates for their clients’ rights and assists clients in ensuring that their rights are protected and preserved.

Documentation

• The Community Support Provider registers and authorizes DBH/CDS-eligible clients at the time of admission; authorizes clients for CSP services, as required by other pay sources. Re-authorizes clients for CSP services when authorizations expire. The CSP documents all client services/contacts in the client’s clinical record and completes necessary clinical documents and evaluations within timeframes given. All assigned client charts are kept current and accurate as defined by agency standards. The CSP completes all steps to discharge a client completely after services have ended.