Foster Care Case Manager

• Essential Job Functions Follows all contractual and agency policies, procedures, and seamless delivery of services to children and their families.
• Maintains a caseload of 12 to 15 children depending on program capacity and the needs of the agency.
• Caseload size may be temporarily increased due to a CM’s extended absence and/or position vacancy.
• Provide full case management services to children and their families in the MO foster and adoptive care system from the time of assignment until case closure or transfer.
• Documents all activities and maintain data entry in FACES (state online database system) and CSWIS (consortium online database system) in a timely and accurate manner.
• Has face-to-face contact with each assigned child and his/her family at least monthly (may require extensive travel based on the individual needs of the child and family).
• Has telephone contact with each child and family support provider regularly to review provider activities and to receive reports regarding case progress.
• Evaluate and factually report the impact of services to team members and judiciary; attend all court hearings; schedule, coordinate and facilitate FST meetings within prescribed time frames.
• Participates in FCCM consortium on-call schedule as EOC (employee on-call) for PCHAS on a rotating basis.

Requirements

CM shall possess a bachelor’s degree in social work, psychology, counseling, education, criminal justice, or a related human services field. Master’s degree preferred. Minimum of two (2) years of relevant case management experience.

Skills

• Represents Presbyterian Children’s Homes and Services (PCHAS) to the professional community. Must have strong verbal and written communication and ability to represent the agency well. Builds and maintains positive community relationships with Children’s Division personnel, placement and treatment providers, schools, and agency partners. Builds and maintains rapport with children, parents, and families; actively managing and resolving conflicts. Excellent time management, organization, planning, and assertive communication skills. Works a flexible schedule, as approved by the FCCM Supervisor, to be available at varying times to meet the needs of the family (often outside of normal working hours). Plans, arranges, and/or provides crisis intervention services as needed. Maintains confidentiality and HIPAA standards for all assigned clients and families. Must be able to operate computer using agency approved software programs, and other office machines such as copier, calculator, telephone, etc. Must have the ability to navigate multiple data entry systems. Must be able to analyze many variables and choose the most effective course of intervention at any given point in time. Must handle novel and diverse work problems on a daily basis. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict and make effective decisions under pressure. Must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion. Must have the ability to work with people from various ethnic groups in a culturally competent manner.
• Other
• Requirements: Must hold a valid driver’s license, have and maintain a risk-free driving record. Must be willing to undergo initial and periodic child abuse/neglect, criminal history, sexual offender, and childcare/elder care disqualification list screenings as conducted by the Missouri Department of Health and Senior Services utilizing the Family Care Safety Registry. As requested, must submit fingerprints for review by the Missouri State Highway Patrol and Federal Bureau of Investigation (FBI). Must undergo a pre-employment drug screen and a pre-employment physical with the results showing no evidence of communicable disease. Must be American Red Cross first aid and CPR certified at all times.

Christian Commitment

Presbyterian Children’s Homes and Services is a faith-based Christian organization. Guided by Christ’s love, we empower children, young adults, and families by nurturing their strengths, resilience, and faith. We strive to serve like Jesus. We meet our clients where they are and treat them with respect. We focus on our clients’ strengths rather than their problems. And we encourage our clients to focus on their future rather than their past. When we do this well, we help our clients find hope and know the love of God.

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