Jupiter Medical Center
Location
Lexington, Massachusetts
The Laboratory Assistant manages computer data entry, monitors phlebotomy workflows, and processes specimens for laboratory testing. They also provide front-line customer service and maintain a clean, organized laboratory environment.
Candidates must be high school graduates, with national certifications like ASPT or ASCP preferred. The role requires strong computer skills, precise hand-eye coordination, and the ability to meet physical demands including standing and lifting.
The Laboratory Assistant performs computer data entry and workflow monitoring of all pending phlebotomy draws. Maintains pending log lists. Organizes workflow to improve efficiency. Answers phones, faxes report, maintains phlebotomy inventory. Maintains a clean environment, including lab equipment and work benches. Performs various tasks to support the laboratory technical staff; specimen procurement, specimen processing, lab testing, send outs and the maintenance of quality assurance records. Understands quality control and expected results for POCT tests performed. Completes all associated competencies in a timely manner. Expedites all specimens based on the level of priority (e.g., STAT, Timed, Routine and etc.). Acts as the front line for laboratory customer service by; disseminating excellent communication over the phone and in person, resolves specimen issues presented by clinical staff and is able to identify/resolve specimen recollection opportunities. May also process microbiology specimens and will be required to crosstrain to perform Phlebotomy when needed. Performs other duties as assigned. Team Member Competencies Establishing Relationships Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others. Peer Support Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. Inspiring and Motivating Others Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments. Work well with others, build consensus, and ensure cooperation to complete tasks and positive workflow. Demonstrating Emotional Intelligence Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills. Acting with Integrity Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments. Being a Champion for Change and Innovation Supports people in their efforts to try new things. Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change. Communicating Effectively Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization. Promoting Diversity and Inclusion Treats all people with dignity and respect. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenge’s bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds. Physical Requirements Standing on feet 65% of shift while performing lab test. Sits up to 4 hr/day on chair while doing paperwork. Walking up to 50 yards per day.
1-10 lbs from floor to counter level, PRN to replace reagents.
1-10 lbs distance & lt;50 yards; several times a day.
1-5 & lt; 50 yards several times a day.
several times a day to reach cabinets, equipment.
Upper body 45 degrees; frequency – 10 times/ day.
Upper body 45 degrees; frequency – 10 times/ day.
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