Care Coordinator- RN

Nemours is seeking a Care Coordinator RN for our Cardiology team in Jacksonville, FL.

The Cardiac Center High Risk Nurse (RN) Coordinator is responsible for providing specialized professional nursing care to patients with complex congenital heart disease by providing direct and indirect care in collaboration with the physicians, advanced practice providers, nursing, social workers, genetic counselors, nutrition services and other clinical staff including but not limited to admission and discharge planning of all patients admitted to the comprehensive cardiac care unit. This position will work in a multidisciplinary team to innovate, improve, and advance the quality of care through a patient centered approach.

• Essential Functions
• Delivers care in a nondiscriminatory manner that is sensitive to and values diversity and serves as a liaison between patients, their families, and members of the healthcare team.
• Provides chronic care management services on a regular basis to assess patient compliance to care plan, health status by completing a nursing assessment; Performs telephone triage, explains, and confirms understanding of prescribed treatment regimens/plan of care and confirms compliance to same, notifies appropriate physician and/or advanced practice provider of abnormal findings and coordinates with other disciplines to ensure patients receive appropriate and timely care.
• Attends daily surgical rounds, weekly case conference, discharge planning conference and oversees the execution of the discharge plan. Including, but not limited to coordinating, communicating, and monitoring patient compliance as it relates to follow up care, home surveillance of complex cardiac patients, ensuring necessary medications and durable medical equipment is available upon discharge and other social needs are met.
• Serves as the lead in teaching parents and other caregivers how to use the Nemours Cardiac App, monitors the daily data transmitted to the Cardiac Dashboard and communicates clinical information as appropriate to the patient’s primary physician.
• Identifies care needs and collaborates closely with other disciplines effectively to ensure ongoing needs are met across the continuum of care by: Collaborating Cardiac Center Social Work to ensure smooth and effective transitions of care.
• Assists Registered Dieticians in addressing patient and family needs while in the hospital and post discharge. Identifies any nutritionary issues, such as non-compliance with recommended nutrition guidelines and communicates issues to the Registered Dietician and other members of the care team.
• Assists Clinical Psychologist in addressing patient and family needs while in the hospital and post discharge.
• Participates in quality initiatives, process improvements, and research activities to improve patient outcomes, patient experience, and patient safety. Including, but not limited to data collection in support of clinical cardiology and cardiothoracic research including data collection and input of data into the NPC-QIC Collaborative database.
• Meets with all patients prior to planned surgical admissions to establish repour and assists patient by facilitating presurgical admission activities to ensure a smooth flow and exceptional patient experience during the process.
• Other duties as assigned.

Requirements

• BSN Required
• A minimum of 2 years pediatric cardiac clinical experience is required due to clinical complexities of the patients seen in the Congenital Cardiac Center.
• BLS from the American Heart Association

Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.

Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.

Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.

Learn more at Nemours.org [https://www.nemours.org].