Registered Nurse (RN) - EP Device Cardiology

Consistently encourages questions from patients and their families and offers guidance that fosters compliance. Provides patient education on all aspects of heart pacing.

Administers medications according to approved policy/procedure following protocol or physician order and monitors response.

Evaluates and manages the care of patients with cardiac pacemakers and automatic internal cardiac defibrillator systems.

Responsible for contacting patients in regards to any company recalls thus requiring closer and more frequent monitoring and taking appropriate measures for any further changes in the device that may be required.

Demonstrates knowledge of devices, the effects of devices and utilizes critical thinking skills. Highly specialized in health care procedures and how electrical medical devices function.

Performs an independent daily review of remote transmission of the devices implanted within patients. Correlates information with the clinical condition of patients to assist in the management of arrhythmias.

Responsible for performing all interrogations and necessary reprogramming of devices in patients who are scheduled in the office setting, according to type of device, insurance restrictions and patient needs.

Prepares patients for exams and treatments physically and mentally and monitors their response.

Capable of assisting physician with all procedures and treatments for the unit he/she works in.

Is knowledgeable of assisting with job duties of all personnel in the department.

Consistently orders tests and reviews results according to department protocol or as ordered by physician.

Performs trans telephonic checks on pacemaker patients requiring this mode of follow up due to age / type of pacemaker in between office follow up visits to check basic function and generator battery life status. Provides these reports to physicians.

Schedules all trans telephonic checks via EMR system and notifies patients.

Reports abnormal findings, patient complaints, or concerns, to physician or supervisor.

Assures the accuracy and completeness of messages. Triages and prioritizes messages, communicating information to providers/patients in a timely manner. Demonstrates triage skills pertinent to determining normal and abnormal conditions. Reviews information regarding the patient’s device, health history, medications and all information pertaining to the patient’s heart failure status.

Displays a courteous, alert and pleasant tone of voice, speaking clearly and in a relaxed manner.

Restates information to ensure clarity and accuracy.

Communicates effectively with internal and external customers, transfers calls when appropriate, staying on the line and announcing where and why call was transferred.

Explains procedures and test results using language appropriate to patient's level of understanding.

Serves as an advocate and liaison between patients, staff, physicians and external customers by sharing necessary information to ensure continuity of care. Collaborates with other professional disciplines to ensure effective, efficient and safe patient care: Electrophysiologists, Cardiologists, Surgeons, Cardiac Nurses and Device Nurses in other clinics.

Provides consistent and accurate documentation of patient information, care and concerns in the EMR according to the guidelines provided in the Documentation Policy and as otherwise instructed.

Completes billing of all services provided in the device clinic.

Consistently completes vouchers, referrals and requisitions with all appropriate information including medical record number and services codes or using EMR.

Completes all patient documentation within two full clinic business days after care and/or services have been provided according to the Missing Documentation policy guidelines.

Consistently manages time and demonstrates resource management skills effectively to complete daily activities.

Consistently knows how and when to delegate tasks to others.

Consistently watchful of patient flow by keeping rooms clean, stocked and available and maintains adequate inventory.

Consistently checks equipment and trays for proper functioning and availability in busy times.

Provides direction and supervision to other licensed and unlicensed personnel.

Demonstrates flexibility by performing additional duties when and where indicated.

Advocate Health [https://www.advocatehealth.org/] is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health.

Providing care under the names Advocate Health Care [https://www.advocatehealth.com/] in Illinois; Atrium Health [https://atriumhealth.org/] in the Carolinas, Georgia and Alabama; and Aurora Health Care [https://www.aurorahealthcare.org/] in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care.

Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine [https://school.wakehealth.edu/] serving as the academic core of the enterprise.

It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs.

Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs.

Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.